GAS/MINI MART MINI MART CLERK RANCHO SAN MIGUEL STOCKTON #21

Job Title: MiniMartClerk 

Location: PAQ, Inc, Store Location, On-Site 

Reports To: Store Director 

Employee Type: Regular, Full-Time 

Exemption Type:Non-Exempt 

Travel Required: No 

Wage Scale: Clerk Level 

Updated:07/28/2024 

Job Summary: 

The Mini Mart Clerk provides excellent customer service, maintains a clean and well-stocked store, and efficiently handlescash transactions. This role involves assisting customers with their purchases, ensuring the smooth operation of the mini mart, and contributing to a positive and welcoming environment. 

Essential Functions of the Position: 

• Provide information about products and services offered at the minimart. 

• Handle customer complaints and inquiries promptly and professionally. 

• Operate cash registers and accurately handle cash, credit, and debit transactions. 

• Balance cash drawers at the beginning and end of shifts. 

• Promote and upsell store products and promotions to customers. 

• Ensure the minimart is always clean, organized, and well-stocked. 

• Monitor inventory levels and restock shelves as needed. 

• Handle damaged and spoiled products according to company policy and assistin controlling the level of damaged goods. 

• Monitor expirationdates of labeled goods to ensure only fresh products are available for customer purchase. 

• Maintain store cleanliness inside and out, including bathrooms and trash cans. 

• Maintain a clean, attractive, and friendly department to help ensure a favorable department image to customers. 

• Reportmalfunctioning refrigeration or equipment to store management immediately. 

• Greet all customers and provideprompt and courteous service. 

• Monitor and report any suspicious activities or security concerns to management. 

• Perform other duties as assigned. 

Knowledge: 

• Basic knowledge of retail operations and customer service principles. 

• Familiarity with cash handling and point-of-sale (POS) systems. 

• Understanding of safety and sanitation standards. 

Skills: 

• Excellent communication and interpersonal skills. 

• Strong organizational and multitasking abilities. 

• Proficient in basic math and handling transactions accurately. 

Abilities: 

• Ability to adapt to changing situations, manage multiple demands, and work effectively with diverse personalities. 

• Aptitude for making informed decisions quickly, often in high-pressure environments. 

Physical Requirements: 

• Stand and walk for extended periods, typically 8-hour shifts. 

• Lift and carry items up to 25 pounds frequentlyand up to 50 pounds occasionally. 

• Perform repetitive motions such as reaching, bending, stooping, squatting, and handling products. 

• Ability to perform tasks that require fine motor skills, such as using tools or handling small objects. 

• Maintain clear communication with customers and team members. 

• Move quickly and efficiently to assistcustomers and manage workload. 

• Maintain physical stamina to work in a fast-paced environment. 

Work Conditions: 

• Work Hours: Vary, with availability requiredon weekends, evenings, and holidays; typically, 8-hour shifts for full-time employees. 

• Environment: Indoor, climate-controlled,with adequate lighting and ventilation. 

• Primary Work Stations: Work within the grocery store environments, which include various sections such as the sales floor, backrooms, and exterior areas. 

• Dress Code: Professional and presentable attire as determinedby store management, including a name tag, company-issued shirts, hats, jackets, or personal shirts that are black, burgundy, or blue, in good repair,and not faded. 

• Exposure: May be exposed to moving mechanical parts and cleaning chemicals. 

• Noise Level: Usually lowto moderate, with occasional loud periods from customers, store announcements, and equipment. 

• Interaction: Constant interaction with customers and team members in a fast-paced retail environment. 

Minimum Qualifications: 

• Education: High school diploma or equivalent. 

• Experience: Over oneyear of ComboClerk experience is preferred. 

Company Employment Policies: 

• PAQ, Inc is an “At-Will” employer. 

• PAQ, Inc is an Equal Opportunity Employer (EOE).