GAS/MINI MART MINI MART CLERK RANCHO SAN MIGUEL STOCKTON #21

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PAQ, Inc. pays 75% of the total cost of benefits for employee and their families. 

PAQ, Inc. is a 100% Employee-Owned Company consisting of 23 retail grocery stores throughout the central valley and central coast of California. Sixteen of our stores are price-impact, warehouse format under the FOOD 4 LESS banner and seven of our stores are Hispanic format with the RANCHO SAN MIGUEL MARKET banner. We believe at PAQ, Inc. that our Employee Owners are our most valuable asset, and we currently have an opening for

Job Title: MiniMartClerk 

Location: PAQ, Inc, Store Location, On-Site 

Reports To: Store Director 

Employee Type: Regular, Full-Time 

Exemption Type:Non-Exempt 

Travel Required: No 

Wage Scale: Clerk Level 

Updated:07/28/2024 

Job Summary: 

The Mini Mart Clerk provides excellent customer service, maintains a clean and well-stocked store, and efficiently handlescash transactions. This role involves assisting customers with their purchases, ensuring the smooth operation of the mini mart, and contributing to a positive and welcoming environment. 

Essential Functions of the Position: 

• Provide information about products and services offered at the minimart. 

• Handle customer complaints and inquiries promptly and professionally. 

• Operate cash registers and accurately handle cash, credit, and debit transactions. 

• Balance cash drawers at the beginning and end of shifts. 

• Promote and upsell store products and promotions to customers. 

• Ensure the minimart is always clean, organized, and well-stocked. 

• Monitor inventory levels and restock shelves as needed. 

• Handle damaged and spoiled products according to company policy and assistin controlling the level of damaged goods. 

• Monitor expirationdates of labeled goods to ensure only fresh products are available for customer purchase. 

• Maintain store cleanliness inside and out, including bathrooms and trash cans. 

• Maintain a clean, attractive, and friendly department to help ensure a favorable department image to customers. 

• Reportmalfunctioning refrigeration or equipment to store management immediately. 

• Greet all customers and provideprompt and courteous service. 

• Monitor and report any suspicious activities or security concerns to management. 

• Perform other duties as assigned. 

Knowledge: 

• Basic knowledge of retail operations and customer service principles. 

• Familiarity with cash handling and point-of-sale (POS) systems. 

• Understanding of safety and sanitation standards. 

Skills: 

• Excellent communication and interpersonal skills. 

• Strong organizational and multitasking abilities. 

• Proficient in basic math and handling transactions accurately. 

Abilities: 

• Ability to adapt to changing situations, manage multiple demands, and work effectively with diverse personalities. 

• Aptitude for making informed decisions quickly, often in high-pressure environments. 

Physical Requirements: 

• Stand and walk for extended periods, typically 8-hour shifts. 

• Lift and carry items up to 25 pounds frequentlyand up to 50 pounds occasionally. 

• Perform repetitive motions such as reaching, bending, stooping, squatting, and handling products. 

• Ability to perform tasks that require fine motor skills, such as using tools or handling small objects. 

• Maintain clear communication with customers and team members. 

• Move quickly and efficiently to assistcustomers and manage workload. 

• Maintain physical stamina to work in a fast-paced environment. 

Work Conditions: 

• Work Hours: Vary, with availability requiredon weekends, evenings, and holidays; typically, 8-hour shifts for full-time employees. 

• Environment: Indoor, climate-controlled,with adequate lighting and ventilation. 

• Primary Work Stations: Work within the grocery store environments, which include various sections such as the sales floor, backrooms, and exterior areas. 

• Dress Code: Professional and presentable attire as determinedby store management, including a name tag, company-issued shirts, hats, jackets, or personal shirts that are black, burgundy, or blue, in good repair,and not faded. 

• Exposure: May be exposed to moving mechanical parts and cleaning chemicals. 

• Noise Level: Usually lowto moderate, with occasional loud periods from customers, store announcements, and equipment. 

• Interaction: Constant interaction with customers and team members in a fast-paced retail environment. 

Minimum Qualifications: 

• Education: High school diploma or equivalent. 

• Experience: Over oneyear of ComboClerk experience is preferred. 

Company Employment Policies: 

• PAQ, Inc is an “At-Will” employer. 

• PAQ, Inc is an Equal Opportunity Employer (EOE).