VIP Tour Guide

Houston, Texas 77058, EE. UU. Sol. nº 359
lunes, 23 de diciembre de 2024
We are seeking a part-time VIP Tour Guide responsible for hosting VIP’s and other special groups during their visit to Space Center Houston. Responsibilities and qualifications appear below:
POSITION RESPONSIBILITIES
 
  • Responsible for presenting an educational and informative behind-the-scenes tour of the Johnson Space Center; effective in communicating the NASA story from an insider’s point of view.
  • Engage guests with presentations at various exhibits or locations at Space Center Houston.
  • Serve as a tour guide following a strict agenda for the tour designed to provide the best experience of the facilities at JSC.
  • Maintain a current working knowledge of ongoing NASA programs by researching NASA training materials, books, periodicals and documents pertinent to the job.
  • Serve as content expert for crew member and volunteer trainings.
  • Respond to guest questions with accuracy and diplomacy.
  • Responsible for the safety of guests as they enter and exit the Tram Boarding Area and all facilities on the tour.
  • Constantly interact with the guests during the tour, maintaining a pleasant attitude and positive outlook.
  • Know and execute all emergency evacuation procedures at Space Center Houston and JSC.
  • Communicate accurate, up to the minute NASA program information in an educational and entertaining way.
  • Maintain a safe, clean and orderly work area.
  • Cooperate with his/her fellow Crew Members, assisting them with common duties and responsibilities of the position to ensure the efficient operation of the area.
  • Provide general support for Guest Operations Department as needed.
  • Other duties as assigned.
 
POSITION QUALIFICATIONS
 
  • Excellent guest service skills, job performance and attendance record.
  • Strong knowledge of the space industry and the Johnson Space Center facility.
  • Ability to learn new material and communicate effectively.
  • Strong interpersonal skills with an enthusiastic, courteous and outgoing personality.
  • Must have the maturity to work well with little or no supervision and as part of a team.
  • Excellent presentation skills with the ability to learn all aspects of SCH and JSC.
  • Excellent organizational skills.
  • Ability to move groups rapidly, yet creating a personable experience for each group.
  • The ability to drive a vehicle and/or work at assigned locations for up to 8 hours with periodic breaks.
  • Well-groomed appearance, good vocabulary and speech, self confident.
  • Ability to work with diverse groups of people.
  • Ability to assist guests in emergency situations.
  • The ability to deal with unexpected guest situations in a positive manner.
  • The ability to memorize scripts and present them in a conversational manner.
  • Must be self motivated and have the initiative to research and provide information in response to questions presented from the guests.
  • Ability to assist guests in wheelchairs to their locations.
  • Additional language skills are a plus.
  • Successfully complete a motor vehicle driving history check and drug screen.
  • Minimum age for employment in this position is 18.

Otros detalles

  • Tipo de pago Por hora
  • Tasa de contratación $19.50
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Location on Google Maps
  • Houston, Texas 77058, EE. UU.