Guest Experience - Guest Experience PT
GEODIS Park, 2226 Bransford Ave, Nashville, Tennessee, Estados Unidos de América
Sol. N.º1
miércoles, 19 de marzo de 2025
What we are looking for:
- Individuals available for 6-8 hours, 15-20 times per year, and available to attend all necessary in-person and virtual training as a prerequisite for employment
- Someone who enjoys speaking and interacting with others in a warm, and respectful manner
- Able to stand, walk or walk up and down stairs throughout an event
- Must enjoy helping others and working within a team environment.
- Proactive in seeking out positive interactions with both guest and coworkers and interested in maintaining those positive relationships
Primary roles & responsibilities:
- Act as a frontline representative assisting with guests and staff at all entry points of the stadium
- Secure gates and access points to ensure guests do not enter without an appropriate ticket/credential
- Direct fans around facility and communicate stadium policies to guests
- Affectively answer guest questions with regards to wayfinding and assisting with mobile ticketing
- Understand the Stadium layout and policies and procedures
- Respond to guest concerns in a respectful and calm manner and appropriately escalate issues
- Assist with stadium set-up procedures; including checking assigned areas, checking elevators, delivering documents and equipment such as radios, tablets, ISS devices, etc.
- Supervisory positions available
Otros detalles
- Tipo salarial Por hora
- Indicador de empleo Temporada
- Tasa de contratación XDR20.00
- Se requiere desplazamiento No
- GEODIS Park, 2226 Bransford Ave, Nashville, Tennessee, Estados Unidos de América