Senior Director of Full Service Partnership
Role: Senior Director of Full Service Partnership
Reports to: Deputy Chief of Clinical Services
Program: 1303- FSP
Department: Mental Health
Location: Wellness Center - 345 S. San Pedro Street, Los Angeles, CA 90013
Setting: Not 100% Onsite
Schedule: Monday - Friday, 8am - 4:30pm
Status: Full-time/Exempt/Management
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 1
SUMMARY:
The Senior Director of Mental Health will oversee all components of DMH contracts for Full Service Partnership. The Senior Director will monitor contracts to ensure all programs are providing high-quality services that meet or exceed required contract, funder, and agency standards. The Senior Director may also provide clinical supervision for direct practice clinicians, when appropriate and necessary. This position is responsible for maintaining the efficiency of operations while fostering teamwork among staff and across departments and programs and reports to the Deputy Chief of Clinical Services.
Essential Duties and Responsibilities:
- Provide supervision in support of programs’ clinical and administrative operations to Director of FSP West and Director of FSP Downtown.
- Provide oversight and support for all FSP Teams agency-wide, including corresponding data-tracking and outcomes monitoring.
- In collaboration with the Deputy Chief of Clinical Services and Finance, monitor all administrative aspects of FSP contracts, including billing, and contract maximization.
- Oversee required reporting to funders as outlined by contract requirements.
- In collaboration with Director of Clinical QA, ensure DMH-funded programs are in compliance and utilizing best practices in order to meet contractual obligations.
- Ensure all clinical and mental health staff documentation and data collection is complete, timely, accurate, and current in agency records and electronic databases.
- In collaboration with the Director of Clinical Training and Administration and Deputy Chief, ensure all clinical staff are provided with individual and group clinical supervision for clinicians and document according to Board of Behavioral Sciences or Board of Psychology standards, when appropriate and necessary
- Provide oversight of individual and team supervision, support, and performance evaluations for all FSP Programs.
- Assist in recruitment, selection, training, supervision, and evaluation of direct service staff.
- Collaborate with Quality Assurance to ensure proper staff orientation, training and audit preparedness for all clinical and mental health contracts
- Ensure adherence to funding source contract and performance standards
- Collaborate with other providers, both internally and outside of the department in order to ensure agency clients receive continuity of care.
- Effectively represent agency at funding partner or collaborative meetings with the Department of Mental Health and otherwise
Qualifications:
- Valid and current California Licensed Clinical Social Worker, Licensed Marriage Family Therapist or Licensed Clinical Psychologist in good standing with licensing board
- LA County Department of Mental Health documentation and administrative experience.
- Outstanding clinical review skills
- Strong training, project management, and team-building skills
- Able to behave with sensitivity, tact, politeness and responsiveness with staff and clients
- Detail oriented with excellent time management, organizational, written, verbal, interpersonal, presentation, and computer skills
- Knowledge of ACT model implementation, housing first and harm reduction methodologies.
- Experience providing administrative and clinical supervision
- Experience working with people living with mental illness and/or substance abuse
- Contract and quality assurance experience
- Proficient in Microsoft Word, Outlook, Excel, PowerPoint, and database applications
Preferred Qualifications:
- 2 years post-licensure with Clinical Supervision CEUs completes to provide clinical supervision to unlicensed ASWs, AMFTs, or APCCs preferred.
Work Environment:
- Combination of field and office environment
- On occasion walk or drive to different local sites
- Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds
- Will necessitate working in busy and at times loud environments
- Will be exposed to elements like cold, heat, dust, noise and odor
- May need to bend, stoop, twist, and sit throughout the day
EXPECTED BEHAVIORS OF ALL STAFF
- Act as a role model
- Demonstrate a sense of responsibility
- Continuously learn and improve
- Acknowledge your own areas of improvement
- Hear and provide honest, specific and direct feedback
- Create an environment where everyone is welcomed valued and respected
- Collaborate
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
Benefits & Perks
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Retirement Planning (403b) & Matching
- Paid Holidays
- Paid Vacation Days
- Paid Sick Days
- Employee Assistance Plans (EAP)
- TELUS Health
- Flexible Spending Account (FSA)
- Basic Life / Accidental Death & Dismemberment (AD&D)
- Voluntary Short- and Long-Term Disability
- Voluntary Pet Insurance
- Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
- The People Concern University & Certificates
- Corporate Discounts
Other details
- Job Family Brooke
- Pay Type Salary
- Employment Indicator Not 100% in person by JD
- Min Hiring Rate $110,000.00
- Max Hiring Rate $125,000.00
- Travel Required Yes
- Required Education Master’s Degree
- Job Start Date Monday, May 5, 2025