Temp - Transformation Consultant
Company Overview and Culture
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 55,000 employees spanning six continents. For more information, visit http://www.exlservice.com.
Role: Transformation Consultant (New)
Location: New York City (Hybrid) – Tri-state area preferred
Objective: Lead the Software Optimization, Lifecycle, and Resource Improvement Strategy program, as well as multiple transformation workstreams under the program for the client. Enhance processes across all stages of Software Lifecycle Management (Plan, Acquire, Optimize, Retire, and Governance).
Project Duration: 12 months
Key Responsibilities
- Transformation Leadership: Serve as a trusted advisor, leading and providing expert consultation on the transformation journey across multiple workstreams for an enterprise-wide program.
- Project Management: Oversee and drive the successful execution of key project modules, including scoping, timeline management, and progress tracking.
- Current State Assessment & Transformation Strategy: Conduct end-to-end process assessments to develop a roadmap for productivity improvements, automation, and process re-engineering.
- Change Management:
- Lead change management initiatives by coordinating with stakeholders and securing buy-in through Pilots or MVPs.
- Leverage a broad range of leadership and influencing styles—from respected manager to motivational senior coach—while demonstrating resilience in fast-paced, ambiguous environments.
- Stakeholder Management: Build and maintain strong relationships across functions (Technology, Sourcing, Finance), influencing key stakeholders at all levels with clear communication.
- Communications & Reporting: Lead Steering Committee meetings, present project progress to cross-functional leadership, and deliver actionable insights and recommendations.
What You’ll Bring
- 5–10 years of post-graduation experience in transformation consulting, with a proven track record in long-term transformation, operational improvement, or implementation initiatives.
- Strong analytical, problem-solving, communication, and leadership skills.
- Exceptional relationship management abilities, with a talent for building and sustaining effective client partnerships.
- A proactive mindset, eagerness to learn, and a strong drive for professional growth.
- Preferred expertise in Technology and Software Optimization Transformation.
- Tools: Excel & PowerPoint (required); SQL & Power BI (preferred).
To view our total rewards offered click here —> https://www.exlservice.com/us-careers-and-benefits
Base Salary Range Disclaimer: The base salary range represents the low and high end of the EXL base salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience. The base salary range listed is just one component of EXL's total compensation package for employees. Other rewards may include bonuses, as well as a Paid Time Off policy, and many region specific benefits.
Application & Interview Impersonation Warning – Purposely impersonating another individual when applying and / or participating in an interview in order to obtain employment with EXL Service Holdings, Inc. (the “Company”) for yourself or for the other individual is a crime. We have implemented measures to deter and to uncover such unlawful conduct. If the Company identifies such fraudulent conduct, it will result in, as applicable, the application being rejected, an offer (if made) being rescinded, or termination of employment as well as possible legal action against the impersonator(s).
EXL may use artificial intelligence to create insights on how your candidate information matches the requirements of the job for which you applied. While AI may be used in the recruiting process, all final decisions in the recruiting and hiring process will be taken by the recruiting and hiring teams after considering a candidate’s full profile. As a candidate, you can choose to opt out of this artificial intelligence screening process. Your decision to opt out will not negatively impact your opportunity for employment with EXL.
Other details
- Pay Type Hourly
- Min Hiring Rate $75.00
- Max Hiring Rate $80.00
- New York, NY, USA