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  • Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #292
    Friday, May 2, 2025
    SUMMARY: The key duty of a Lifeguard is to uphold the standards set forth by Jeff Ellis and Associates and Wilderness at the Smokies.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.  Oversee guest safety while in waterpark. Maintain lifeguard License with Jeff Ellis and Associates. Assist in maintain cleanliness of wa ... More
  • Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #431
    Thursday, May 1, 2025
    JOB SUMMARY:  Ensures compliance of the company’s security and property protection programs of associates and guests by performing the duties listed below.    ESSENTIAL DUTIES AND RESPONSIBILITIES:  This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.  Conducts the following activities:  first response, fire prevention and firefighting, traffic control, guarding and pat ... More
  • 175 Gists Creek Rd, Sevierville, TN 37876, USA ● Req #500
    Wednesday, April 30, 2025
    SUMMARY: The Mascot interacts with resort/company guests to ensure they have memorable experiences during their visit. He/she is to organize and implement engaging individual and group interactions for a varying population of guests. The Mascot will be responsible for the care of the company-issued costume including the setup and breakdown.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and respo ... More
  • Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #297
    Wednesday, April 30, 2025
    SUMMARY: A Park Services Associates’ primary purpose is pressure washing the water park floors, stair towers, and over all cleaning of the water parks. This is to provide a clean and safe environment for the overall satisfaction and safety of all guests.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.  Pressure wash all ... More
  • Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #279
    Wednesday, April 30, 2025
    SUMMARY: Admission Cashiers are trained to work in various areas within the Admissions department of Soaky Mountain Waterpark. These positions include: parking booth, ticket sales, season pass sales and processing, bag check, ticket scanning, and the Guest Services tent. Parking booth work entails taking payment for parking, scanning RFID wristbands of season pass holders who have already paid for season parking, and scanning barcodes for parking that was purchased online. Ticket sales includes ... More
  • Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #300
    Saturday, April 19, 2025
    SUMMARY: A Retail Associate for Wilderness at the Smokies is responsible for maintaining outstanding customer service, generating sales, merchandising, and safeguarding company assets. The cashier is also tasked with upkeep of the shops (stocking, cleaning, and straightening), keeping current on functions operations of each store, and keeping current on company/departmental policies. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all inclusive and may be ... More
  • Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #471
    Friday, April 18, 2025
    The Wilderness provides a fun, safe, and memorable experience to not only our guests but our employees as well! We are a family owned resort that takes pride in ensuring guest satisfaction as well as treating our employees like family. We strive for excellence within our resort and hope to create a long lasting positive influence on the employees that join on our team.  Please indicate what position you are interested in on the application! If your not sure, we will send your application to the ... More
  • Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #383
    Tuesday, April 15, 2025
    SUMMARY: Waterpark Attendants are part of the aquatic team and assist in the daily operations of the water park. Their key job duty is to uphold the standards set forth by the slide manufactures and Wilderness Development Corporation.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.  Oversee guest safety while in the waterp ... More
  • 175 Gists Creek Rd, Sevierville, TN 37876, USA ● Req #545
    Tuesday, April 15, 2025
    SUMMARY: The Activities Supervisor is to interact with guests to ensure they have memorable experiences during their stay. He/she is to organize and implement engaging individual and group activities for a varying population of resort guests. The Activities Supervisor is also responsible for maintenance of storage areas, record keeping, decorating for guestroom parties and execution of mascot appearances. Supervisor will be well versed in promotions, events, pricing, and guest amenities to meet ... More
  • 175 Gists Creek Rd, Sevierville, TN 37876, USA ● Req #501
    Tuesday, April 15, 2025
    SUMMARY: The Activities Assistant is organize and implement on-site events and packages on property. An Activities Assistant will interact with our guests in a positive manner that represents the companies’ family friendly atmosphere.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.  Preparing and delivering in-room guest ... More
  • Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #541
    Monday, April 14, 2025
    SUMMARY: The Manager in Training (MIT) program is designed to provide aspiring leaders in the hospitality industry with hands-on experience and training in all aspects of hotel or restaurant operations. The MIT will be immersed in various departments such as Guest Services, Housekeeping, Food & Beverage, Sales & Marketing, and Human Resources to develop a well-rounded skill set to prepare them for future management roles.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  This list of duties and responsi ... More
  • Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #284
    Sunday, April 13, 2025
    SUMMARY: Cabana Host are responsible for greeting and assisting guests. A Cabana Host assists in making guests reservations and changes as needed. Cabana Host is responsible for supplying guests with fresh towels, water, take and filling guest’s food & beverage orders. While interacting with guest the Cabana Host must always maintain a professional decorum and appearance.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  This list of duties and responsibilities is not all inclusive and may be expanded ... More
  • Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #290
    Sunday, April 13, 2025
    SUMMARY: The Food & Beverage Supervisor is responsible for the operation of the Food Outlets at Wilderness at the Smokies and/or Soaky Mountain Waterpark. The Food & Beverage Supervisor will work with the Manager and Director to keep current on product needs for all outlets, keeping in line with pricing and budgeted costs. The Food & Beverage Supervisor is also responsible for ensuring inventory levels are current with the level of outlet demand. This includes, but is not limited to: ordering, s ... More
  • Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #293
    Sunday, April 13, 2025
    SUMMARY: A Short Order Cook works within the Food & Beverage department. A Short Order Cook is responsible for preparing food rapidly and to order. Short Order Cooks use large cooking surfaces such as a large top griddle to fulfill multiple guest order in a timely manner. Short Order Cooks are also responsible for adhering to the Health Departments’ policies and procedures.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  This list of duties and responsibilities is not all inclusive and may be expande ... More
  • Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #341
    Friday, April 11, 2025
    SUMMARY:  Administrative Assistant reports to the Admissions Manager but assists all management in administrative duties such as pulling and writing reports through multiple software systems, answering guest phone calls and emails, assisting in the park where necessary, and writing manuals. The administrative assistant will also be responsible for assisting guests with reservation questions and adjustments, recording and distributing weather forecasts and attendance numbers, and other duties a ... More
  • Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #526
    Tuesday, April 8, 2025
    SUMMARY: The Bar & Cabana Manager is responsible for the operation of Bar Outlets, operation of cabana services, and helps manage all alcoholic aspects at Soaky Mountain Waterpark. This includes oversight of all services relative to bars and cabanas. The Bar and Cabana Manager will work with the F&B Director to keep current on product needs for all outlets, keeping in line with pricing and budgeted costs. The Bar and Cabana Manager is also responsible for ensuring inventory levels are current w ... More
  • Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #308
    Monday, April 7, 2025
    SUMMARY: Admissions Supervisors are trained to work in various areas within the Admissions department of Soaky Mountain Waterpark with the purpose of being able to assist on the line in the various areas as well as have knowledge of the areas to be able to supervise Admissions Attendants. These Admissions positions include: parking booth, ticket sales, season pass sales and processing, bag check, ticket scanning, and the Guest Services tent. Parking booth work entails taking payment for parking, ... More
  • Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #288
    Monday, April 7, 2025
    SUMMARY: Safety employees tend to any/all injuries on Soaky Property for guests and staff within their medical license (AEMT or Paramedic). Safety is responsible for park walks to check on all areas of the park.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.    Provide basic clinical life support, emergency care services a ... More