Citrix Engineer
Company Overview and Culture
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 55,000 employees spanning six continents. For more information, visit http://www.exlservice.com.
Position: Citrix Infrastructure Engineer
Location:Remote, preferably in Pittsburgh or North Carolina
EXL is looking for an exceptional Citrix Infrastructure Engineer skilled in a diverse range of enterprise datacenter technologies. Expert knowledge of datacenter hardware, software, and operations required to maintain high service levels, optimal performance, while maintaining and shaping strategic direction. The Sr. Citrix Infrastructure engineer will work closely with multiple different internal teams to ensure efficient operations for both internal corporate based and customer facing hosted applications. Heavy focus on security and compliance is a key responsibility of this role. This role will involve translating business requirements into technical solutions, meeting security, compliance, SLA, disaster recovery, and operational components. Must have experience leading large technical teams. The position will architect, design and lead disaster recovery/business continuity services, including periodic DR/BCP test exercises.
This role is an escalation point for 24 x 7 systems and staff are on call to support production systems. This position also requires oversight and completing work during maintenance windows (nights and weekends).
- Expert in Citrix Technologies (AppDelivery, Netscaler, StoreFront)
- Expert in Storage Systems (Dell/EMC)
- Expert in Compute Hardware (Cisco UCS, Dell, etc)
- Expert in Hypervisor Administration (VMWare)
- Expert in Server Operating Systems & Group Policy (Windows)
- Expert in Backup/Archive (Dell/EMC, Cloud Endure, Glacier)
- Experience with Network Administration (Switching, Routing, Firewall)
- Experience Scripting of system administration tasks, e.g. bash, PowerShell, python, etc. (required)
- Experience with Cloud (Amazon Web Services)
- Experience with Enterprise Telephony Solutions (Avaya)
- Exceptional ability to configure, maintain and troubleshoot infrastructure, hardware, software, and systems connectivity.
- Strong organizational skills; able to manage priorities and workflow.
- Demonstrated ability to perform complex technical tasks, analysis and diagnostics
- Ability to work independently and as a member of various teams and committees.
- Ability to understand and follow written and verbal instructions.
- Outstanding customer service skills.
- Experience industry compliance and security requirements, SOC1/2, SOX, HIPAA, HiTrust, PCI DSS, ISO27001
Qualification and Experience:
- 5-7 years Managing Citrix Environments
- 5-7 years Managing VMWare Environments
- 5-7 years enterprise hardware (Storage, Compute, Network)
- Excellent verbal and written communication skills
- Demonstrated ability to work effectively as part of a team
- Demonstrate strong commitment to process and controls
- Experience managing financial budgets
- BS in Computer Science, or equivalent
To view our total rewards offered click here —> https://www.exlservice.com/us-careers-and-benefits
Base Salary Range Disclaimer: The base salary range represents the low and high end of the EXL base salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience. The base salary range listed is just one component of EXL's total compensation package for employees. Other rewards may include bonuses, as well as a Paid Time Off policy, and many region specific benefits.
Application & Interview Impersonation Warning – Purposely impersonating another individual when applying and / or participating in an interview in order to obtain employment with EXL Service Holdings, Inc. (the “Company”) for yourself or for the other individual is a crime. We have implemented measures to deter and to uncover such unlawful conduct. If the Company identifies such fraudulent conduct, it will result in, as applicable, the application being rejected, an offer (if made) being rescinded, or termination of employment as well as possible legal action against the impersonator(s).
EXL may use artificial intelligence to create insights on how your candidate information matches the requirements of the job for which you applied. While AI may be used in the recruiting process, all final decisions in the recruiting and hiring process will be taken by the recruiting and hiring teams after considering a candidate’s full profile. As a candidate, you can choose to opt out of this artificial intelligence screening process. Your decision to opt out will not negatively impact your opportunity for employment with EXL.
Other details
- Pay Type Salary
- Min Hiring Rate $110,000.00
- Max Hiring Rate $115,000.00
- Travel % 0
- North Carolina, USA
- Pittsburgh, PA, USA
- United States
- Virtual