Company Overview and Culture 

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 55,000 employees spanning six continents. For more information, visit http://www.exlservice.com.

About EXL Health

We leverage Human Ingenuity and domain expertise to help clients improve outcomes, optimize revenue and maximize profitability across the healthcare ecosystem.  Technology, data and analytics are at the heart of our solutions.  We collaborate closely with clients to transform how care is delivered, managed and paid.  

EXL Health combines deep domain expertise with analytic insights and technology-enabled services to transform how care is delivered, managed, and paid.  Leveraging Human Ingenuity, we collaborate with our clients to solve complex problems and enhance their performance with nimble, scalable solutions.  With data on more than 260 million lives, we work with hundreds of organizations across the healthcare ecosystem.   

We help payers improve member care quality and network performance, manage population risk, and optimize revenue while decreasing administrative waste and reducing health claim expenditures. We help Pharmacy Benefit Managers (PBMs) manage member drug benefits and reduce drug spending while maintaining quality. We help provider organizations proactively manage risk, improve outcomes, and optimize network performance. We provide Life Sciences companies with enriched data, insights through advanced analytics and data visualization tools to get the right treatment to the right patient at the right time.

Why Choose EXL Health?

At EXL Health, we’re more than just a company—we’re a team committed to innovation and excellence in healthcare. From your first day, you’ll collaborate with talented professionals, sharpen your skills, and contribute to solutions that shape the future of healthcare.

Here’s what makes this role and our culture exciting:

• Be a Difference Maker: Play a vital role in the healthcare process by ensuring accurate and efficient medical records management.
• Dynamic and supportive environment: Work in a fast-paced, high-energy setting where your contributions matter.
• Endless learning opportunities: Gain firsthand experience in medical records management, workflow optimization, and team collaboration.
• Growth potential: EXL Health values your development with mentoring programs and pathways for advancement.
• Purpose-driven work: Join a mission that helps improve healthcare processes while safeguarding patient confidentiality.

What You’ll Do:

This is a 100% remote position supporting the CareRadius product. CareRadius HealthCare is a leading provider of innovative healthcare solutions. We are committed to improving patient outcomes through cutting-edge technology and seamless user experiences. Our team is passionate about making a difference in the healthcare industry. This role requires expertise in SQL, large data systems, applications, software integrations, and ETL processes. The ideal candidate will have a strong technical understanding of applications, the ability to analyze and optimize integrations, and experience in creating technical design documents, use cases, and requirements. This role will serve as a subject matter expert (SME) for the organization's applications and their integrations with third-party systems.

Responsibilities

• Analyze, design, and document technical solutions for system integrations, updates, and new interface implementations.
• Collaborate with stakeholders to gather requirements and translate them into actionable technical documents.
• Develop and maintain use cases, workflows, and technical design documents.
• Act as the SME for internal applications, their data flows, and integrations with third-party systems.
• Oversee and troubleshoot ETL processes and ensure data accuracy and integrity.
• Work closely with development teams, QA teams, and other stakeholders to ensure seamless implementation of integration solutions.
• Monitor and optimize system performance, focusing on integration points and data flow.
• Provide guidance and support for testing, validation, and deployment activities related to interfaces and integrations.
• Stay current with industry trends and best practices in integration and data management

Minimum Requirements

• 3+ years of experience with SQL and working with large data systems.
• Proficiency in software integrations and ETL processes.
• Strong understanding of enterprise applications and their integration points.
• Experience in creating technical design documents, use cases, and gathering business requirements.

Preferred Requirements

• Familiarity with APIs, middleware, and data transformation tools
• Knowledge of the healthcare industry or related fields.
• Bachelor’s degree in computer science, Information Systems, or a related field.

Professional Requirements

• Excellent problem-solving and analytical skills.
• Strong communication skills to effectively collaborate with technical and non-technical stakeholders.

Skills & Behavior Requirements

• Work closely with product managers, clients, UX designers, and other engineers to deliver high-quality software.
• Ability to trouble shoot and problem solve independently.
• Ability to handle multiple projects and prioritize work to complete tasks as assigned.
• A desire to contribute to team goals quickly.
• Embrace Agile work process / scrum methodology.
• Willingness to learn new processes and apply that knowledge.

What You’ll Gain:

At EXL Health, we invest in our people with benefits and opportunities that make a difference:

Professional Growth: Learn from industry leaders and grow your expertise in healthcare operations.

• Collaboration: Be part of a close-knit, supportive team that values your contributions.
• Work-Life Balance: Enjoy a consistent weekday schedule, leaving your weekends open.
• Recognition: Your efforts won’t go unnoticed—we celebrate achievements and foster a culture of appreciation.