IT Systems Administrator - Washington DC

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be.  With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:

We are seeking a highly motivated and detail-oriented IT System Administrator to manage, maintain, and support a clients organization’s IT infrastructure. The ideal candidate will be responsible for ensuring the stability, security, and efficiency of the IT systems, including servers, networks, cloud services, and end-user support. This role is key in supporting business operations and ensuring uptime across all critical systems.

What You'll Do:

1. System Administration

• Install, configure, and maintain physical and virtual servers (Windows/Linux).
• Monitor system performance and ensure availability and reliability.
• Administer Active Directory, DNS, DHCP, and file/print services.
• Manage user accounts, permissions, and access rights.

2. Network and Infrastructure Support

• Support LAN/WAN infrastructure, firewalls, VPNs, switches, and wireless networks.
• Ensure network security by implementing appropriate policies and tools.
• Monitor and troubleshoot connectivity and performance issues.

3. Cloud and SaaS Management

• Manage cloud platforms such as Microsoft 365, Azure, AWS, or Google Workspace.
• Oversee cloud backups, email systems, and identity access management (IAM).
• Assist in migrations and cloud optimization efforts.

4. Security and Compliance

• Implement and monitor cybersecurity measures to protect data and systems.
• Perform system audits and ensure compliance with IT policies and industry standards.
• Assist in managing antivirus, patch management, and endpoint protection solutions.

5. Technical Support & Maintenance

• Provide tier 2/3 support to internal users and escalate complex issues as needed.
• Monitor ticket queues, document resolutions, and maintain knowledge base articles.
• Maintain inventory of IT assets and coordinate hardware lifecycle management.

6. Backup and Disaster Recovery

• Manage backup systems and ensure regular data backups and restorations.
• Maintain and test disaster recovery and business continuity plans.

What You'll Bring:

Education:

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).

Experience:

• 5-8 years of system administration or related IT experience.
• Experience with enterprise IT environments and support.

Technical/Skills:

• Proficient in Windows Server, Active Directory, Group Policy, PowerShell.
• Experience with VMware, Hyper-V, or other virtualization platforms.
• Familiarity with networking protocols and equipment (TCP/IP, VLANs, Firewalls, etc.).
• Extremely experienced with Microsoft – Sharepoint/O365/Outlook/ Devops
• Comfortable with cloud tools: Microsoft 365, Azure AD, AWS, etc.
• Strong troubleshooting and diagnostic skills.
• Creating best practices documentations and standard operation procedures
• Tanium/CrowdStrike experience
• Zscaler experience
• Vsphere experience
• Sw experience
• Understanding of UEM, specifically Intune
• Establish back up protocols, knowledge of Veeam
• Knowledge of Fresh Service ticketing system
• Windows and Apple product device management experience
• Previous help desk experience with Asset management tools, specifically Jamf
• Strong Trouble shooting skills
• Attention to details
• Strong leadership
• Experienced soft skills
• Strong written communication

Certifications (Preferred):

• Microsoft Certified: Azure Administrator Associate
• CompTIA Network+ / Security+
• Cisco CCNA
• VMware VCP
• ITIL Foundation