Manager, Underwriting Operations
Alliant Insurance Services is one of the nation’s largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our clients approach risk management and benefits, so they can capitalize on new opportunities to grow and protect their organizations.
More information is available on the company's website at: www.alliant.com.
JOB SUMMARY
Responsible for the operational bridge between underwriting, underwriting assistants, systems, compliance, and broker service teams, ensuring that underwriting workflows, tools, and data practices are consistent, accurate, and scalable. Also, responsible for optimizing underwriting operations, maintaining compliance with carrier and regulatory guidelines, and driving process improvements across the business.
Essential Duties and Responsibilities
- Oversee day-to-day underwriting operations and workflow execution.
- Manage and oversee underwriting staff and assistants.
- Serve as liaison between underwriters, assistants, IT, compliance, and senior leadership.
- Maintain and create policies, procedures, and quality assurance workflows
- Support new hire onboarding, ongoing skills training for underwriting staff and assistants.
- Ensure compliance with binding authority and E&S market requirements.
- Collaborate on audit preparation and respond to carrier audit requests.
- Track and report operational service levels, broker performance and KPI’s
- Partner with underwriting leaders to prioritize system and process needs.
- Ensure proper data capture across underwriting and policy management platforms.
- Review underwriting files for completeness, compliance, and audit readiness.
- Collaborate with IT and vendors to maintain underwriting platform functionality.
- Facilitate internal quality control audits and carrier compliance reviews.
- Maintain operational documentation, SOPs, and process reference materials.
- Performs all duties in accordance with all company policies and procedures, and all federal, state and local laws, wherein the Company operates.
- Performs other duties as assigned.
QUALIFICATIONS
Bachelor's Degree in Business or equivalent combination of education and experience
Ten (10) or more years related work experience
Experience in underwriting operations or support, preferably within E&S lines or a property catastrophe-focused MGA.
CPCU license Preferred
Certificate of General Insurance (INS) Preferred
SKILLS
- Excellent verbal and written communication skills
- Experience in team leadership, mentoring, or cross-functional project roles.
- Knowledge of regulatory and compliance standards related to surplus lines markets.
- Familiarity with carrier binding authority agreements and audit protocols.
- Strong organizational skills and ability to manage multiple priorities simultaneously.
- Excellent written and verbal communication skills with technical and non-technical audiences.
- Strong interpersonal skills to collaborate with underwriters, brokers, and carriers.
- Proficient in Microsoft Excel, Word, and underwriting workflow platforms.
- Comfortable leading meetings, training sessions, and cross-functional projects.
- Ability to translate underwriting needs into operational solutions.
#LI-RF1
We are proud to provide comprehensive, high quality employee programs to meet employees’ needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.
For immediate consideration for this position, please click on the “Apply Now" button.
Alliant Insurance Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status.
For more information on Alliant Insurance Service's benefits, click here.
Other details
- Pay Type Salary
- Hiring Rate $135,000.00
- United States