Operations Lead

OPERATIONS TEAM LEADER

LOCATION:                  HOUSTON, TX

DEPARTMENT:             OPERATIONS  

REPORTS TO:  OPERATIONS SUPERVISOR

DUTIES:

• Provide assistance in training and coaching all Route personnel.
• Take the lead in assuring that the proper classroom and O.J.T. /L.T.C. training is being completed. Conduct classroom training sessions and O.J.T. sessions for trainees.  Properly documenting training actions.
• Assist in providing feedback and information for performance evaluations of employees.
• Promote awareness of LOOMIS-DISTRICT Mission Statement
• Conduct route surveillances and properly document route surveillances as required by branch management and company policy.
• Conduct, and properly document Route audits as required by branch management and company policy for the purpose of investigations.
• Assist in maintaining / improving Branch’s Compliance Rating.
• Predict and/or evaluate route productivity to maximize efficiency and pricing structure.
• Professional and constant communication with customers.
• Monitor employee vacation schedules and hours.
• Assist with scheduling / routing on a daily basis.
• Oversight and coordination of route, and dispatch functions.
• Assist in the awareness of Safety of employees, vehicles and facilities through training and monitoring of policies and procedures.
• Completion of any and all additional responsibilities that are assigned by the Operations Manager and/or Management Team Members on an “as needed” basis.
• Have basic knowledge of transit vault, coin vault and CMS

SKILLS:

• Knowledge of supervisory principles & practices.
• Strong leadership, organizational and problem solving skills.

QUALIFICATIONS:

• Ability to communicate effectively with all levels of management, employees, vendors and customers.
• Ability to train and schedule the work of employees.
• A valid firearms permit or ability to pass applicable firearms requirements per the state to which you are applying is required