Route Planning Specialist

GardaWorld is the world’s largest privately owned security services company offering a wide range of highly

focused business solutions including leading-edge security services and cash solutions. In over two decades,

our work has taken us from our home base in Montreal to the oil fields of Iraq, and embassies across Africa.

We’re also present in financial institutions in the US and airports in Canada. We operate across a broad range

of sectors, including financial services, infrastructure, natural resources, and retail. Our clients include Fortune

500 companies and governments with people and assets deployed around the world. Headquartered in

Montreal, Canada, our 100,000 highly trained, dedicated professionals serve clients in North America, Africa,

and the Middle East. In today’s complex world, security has become a vital concern for everyone and is the

foundation of our present and future success.

Job Description

JOB SUMMARY: The Route Planning Specialist assists in optimizing delivery routes, ensuring timely and

cost-effective transportation. Responsibilities include real-time monitoring, issue resolution support, and

collaboration with logistics teams to enhance overall route efficiency and compliance. This position

contributes to the continuous improvement of route planning processes within the organization.

RESPONSIBLITIES

1. Route Coordination: Assist in planning and optimizing delivery routes to meet schedules and reduce transportation costs.
2. Real-Time Monitoring: Track assigned routes in real-time, promptly addressing deviations to ensure compliance with planned routes.
3. Issue Resolution Support: Support the resolution of route deviations by triggering appropriate actions and escalating unresolved issues as needed or rerouting any missed services.
4. Performance Metrics: Assist in analyzing basic Key Performance Indicators (KPIs) such as Effectiveness, Efficiency, and Itinerary Accuracy for each route.
5. Root Cause Identification: Participate in identifying and analyzing root causes of route deviations, providing insights to the team for process improvement.
6. Communication Assistance: Support communication with branches and stakeholders to convey route information, adjustments, and updates.
7. Documentation Maintenance: Assist in maintaining route plans, adjustments, and performance records, updating databases and documentation.
8. Collaboration: Work closely with logistics teams, drivers, and other stakeholders to ensure effective coordination between route plans and operations.
9. Continuous Learning: Actively learn and contribute to the improvement of route planning processes, offering suggestions for enhanced efficiency.
10. Ad Hoc Support: Assist in other duties and projects as assigned by senior route planners or management.