Quality Assurance - IDL - Quality Assurance Associate

We’re looking for Quality Assurance Associates in our Fulfillment Center to inspect and ensure that all ingredients and all items in boxes meet required quality standards. This position is at our Linden, NJ facility and pays $22.00/hr with a Sun-Thurs schedule.

MAJOR DUTIES AND RESPONSIBILITIES

Objectives of this Role

● Assist Specialist with Gold Standard and table set up

● Audit tables on a continuous basis (each table at least once per hour)

● Audit bins of finished product continuously (each table at least once per hour, each automated prep at least once every 15 minutes)

● Document all audits in Quality Tool Suite

● Notify Specialist and Quality Auditor of any issues

● Attend monthly refresher trainings with Quality team

● Speak with Quality during start up communications

● Assist Specialist with calling the line and ensuring accuracy

● Audit pack lines on a continuous basis (at least twice per hour)

● Audit finished boxes continuously (at least three boxes per hour)

● Document all audits in Quality Tool Suite

● Notify Specialist and Quality Auditor of any issues

● Attend monthly refresher trainings with Quality team

● Speak with Quality during start up communications

QUALIFICATIONS FOR THE JOB

Skills and Requirements

● Clear and concise communicator, verbal and written.

● Ability to work calmly and effectively under pressure.

● Ability to work in fast-paced, deadline-oriented environment.

● Flexible availability; we work night and weekend shifts.

● Must be able to lift up to 49 pounds repetitively with or without reasonable accommodation

● Must be able to handle exposure to temperatures that range from freezing to sub-freezing (coolers, freezers, etc.)

● Must be able to stand/walk for up to 10-12 hours with or without reasonable accommodation

● Must be willing and able to frequently push, pull, squat, bend, and reach with or without reasonable accommodation

Experience / Education

● 1-2 years experience in a food production or warehouse environment

KEY COMPETENCIES

● Learning Agility - the willingness and ability to learn from experience, and subsequently apply that learning to perform successfully under new or first-time conditions.

● Drive for Results - Can be counted on to deliver on what is required to advance the company; takes ownership of work from start to 100% finished, brings others along with focused intensity

● Functional Skills - possesses top level relevant, usable, experience and knowledge with the ability to establish themself as the best performer in the industry, at their role and level

● Courage - Prioritizes actions and decisions that move the company forward without hesitation around moments of uncomfortableness; laser focused on the tasks at hand that makes any conflict that could get in the way of that an afterthought

● Thoughtful - In-charge of the room, establishes clear directions in all forms of communication through empathic, mindful, inclusive and motivating practices to ensure service to others

● Business Athlete - Understands and can execute on and expand FreshRealm's competitive edge strategies, knowledgeable about current and future industry dynamics, knows the competition, winner

What We Offer

● Comprehensive benefits package for full-time employees including medical, dental, vision, pet insurance and legal insurance

● 401(k) with company match that is immediately vested

● Life and ADD insurance

● Opportunities for career growth with a dynamic company that is changing the landscape of fresh meals.

Our Values at Work

We believe that ACTIONS speak louder than words and our company values align to those ACTIONS.

In Our Daily Work, This Looks Like

● ACCOUNTABILITY: Set clear objectives and prioritize your tasks Hold yourself and your teams accountable for meeting deadlines Learn from your mistakes and use it as a learning opportunity to improve next time

● CHALLENGE WITH CURIOSITY: We challenge and engage with each other through curiosity and a drive to innovate and transform. This encourages us to learn from one another, be open-minded to other perspectives and possibilities, and continuously improve and problem-solve with intensity. We persevere through challenges, observe patterns, and pay attention to the details to make connections others may overlook, allowing us to exceed expectations.

● TRANSPARENCY & HONESTY: Maintain open and consistent communication. Admit mistakes and take ownership Document decisions to help avoid misunderstandings

● INNOVATION: Work with the end-user in mind and create solutions that will add value Question existing norms, assumptions, and best practices Experiment and take calculated, data-driven risks

● OBJECTIVITY: Utilize data and make data-driven decisions at every opportunity

● NIMBLENESS: Utilize time management to help stay focused and on task with urgency es and make adjustments accordingly Delegate and trust others to handle specific responsibilities with resources and support

● SUCCESS THROUGH OUR CUSTOMERS: Know your audience and the type of work they expect to receive as the end-result of a project, initiative, or task Seek feedback at different stages to ensure you’re on the right track Foster collaboration among cross-functional teams to ensure you’re providing the best experience and service to our consumers