Assistant Vice President - Tech

Company:           ExlService Technology Solutions, LLC 

Location:             10201 North Illinois Street, Suite 420, Indianapolis, IN 46290

Position Title:    Assistant Vice President – Tech (Business Analyst)

Job Description:

Will elicit and document system requirements from clients for modifications to the LifePRO system. Contribute LifePRO knowledge to accurately assess system functionality and requirements. Provide business analysis skills throughout the project life-cycle. Closely interact with business users, senior stakeholders, other development teams, support teams, infrastructure teams and project teams to ensure projects and services are delivered on schedule with high quality. Collaborate with stakeholders to gather and document business requirements for new products, enhancements, or system changes. Ensure alignment with business objectives, regulatory requirements, and industry best practices. Collaborate with Development and system Subject Matter Experts for the creation of development tasks. Participate in testing activities to validate system changes and ensure that they meet business requirements and quality standards. Collaborate with Quality Assurance (QA) teams to identify and resolve defects in a timely manner. Replicate scenarios for proof of concept to uncover system functionality gaps. Support Development and Quality Assurance efforts as needed. Perform Quality Assurance testing for modifications as needed. Recreate incidents for debugging efforts. Complete remote and onsite client consulting for system functionality. Support internal projects and sales initiatives as needed. Identify opportunities to streamline and improve business processes related to life insurance and annuity products. Analyze workflows, data flows, and system interactions to enhance operational efficiency and customer experience. Develop training materials and documentation to support end users in understanding new products, processes, or system changes. Conduct training sessions as needed to ensure smooth implementation and adoption. Telecommuting permitted. May work at various and unanticipated worksites throughout the United States.

Job Requirements:

Requires Bachelor’s degree, or foreign equivalent, in Electronics/electrical engineering or a computer/IT related fieldplus Five (5) years of experience in Software Developer or a related occupation. Requires Five (5) years of professional experience in writing business requirement and functional specification documents for the Life and Health Insurance and Annuity domain. Must have 5 years of experience with each of the following: (1) Conversion, Implementation, Third Party Administration (TPA), Production Support and Product Enhancement in the Insurance domain (2) business requirement and gap analysis using Prototyping, Workflow diagrams (VSD), and Requirement Traceability Matrix (3) transforming legacy systems to new digital models using web based solutions and microservices (4) Risk management strategy using SWOT Matrix (5) QA testing using Selenium, Test Partner, JIRA, QTP, Test Director, Soap UI, Postman, AutoSys, FTP, Test Complete, or OATS methodology (6) using VSD, Selenium, Test Complete or Test API to analyze workflows, data flows, and system interactions; and (7) project models using Agile, Waterfall or RAD.

40 hours/week, 9:00am-5:00pm

To apply : Send resume and cover letter to [email protected]. Must cite job title and EXL07 in response. This notice is subject to ExlService.com, LLC's employee referral program.  EEO/Minorities/Females/Vets/Disabilities.