Flight Coordinator

DO & CO  is currently seeking Flight Coordinators to join its growing team.
 

The ideal candidate ensures that the assigned flights are delivered according to the customer’s requirements in the most efficient way Represents the company’s high-end products and liaises closely with the international airline Clients. Follows up with the team of food packers and ensures accuracy of the deliveries.

We Offer:

• Complimentary employee meal.
• Health Care + 401K. Full-time employees are eligible for full benefits; Medical, Dental & Vision.  
• A wonderful workplace to call home, events, and fun colleagues. 
• A business where you can have a real impact, we’re not afraid of new ideas! 
• Genuine career development opportunities, both nationally and internationally. 
• The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market.

Who we are: 

We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, DO&CO offers gourmet entertainment all over the world. We operate in 31 locations, 11 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations. 

Responsibilities:

• Maintain professional communication with different channels and distributes all incoming operational information to the affected departments.
• Ensure production processes, quality standards and deadlines and accuracy are met in order to hand over DO & CO’s high-end products to their aircraft crew in person without delays.
• Ensure products and trolleys meet the utmost quality standards at all times and the delivery is done according to customer’s instructions.
• Conduct physical counts and pack additional equipment or products.
• Identify procedures that can be improved and put forward suggestions for more efficiency and customer care.
• Confirm special meals and correct number of meals for each flight are ready, packed and assigned correctly.
• Work alongside a team of Food Packers with a Hands-on approach and assist in assembly line when necessary, setting up trays, preparing and packaging food inside a cooler/refrigerated area.

Qualifications:

• Minimum of 2 years of related work experience preferably in customer service is beneficial.
• Must have a valid driver's license.
• Computer literate

Diversity & Inclusion Statement
DO & CO provides equal employment opportunities. Applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other protected characteristic.