What We Need

Corpay is currently looking to hire an Account Manager within our Lodging division. This position falls under our TA Connections line of business and is located remote/virtual. The Account Manager will be responsible for supporting high value clients with a multi-regional footprint. You will report directly to Jessica Nolte and regularly collaborate with the Operations team(s)/department(s).

How We Work

As a Account Manager you will be expected to work in an home office/virtual environment. Corpay will set you up for success by providing:

• Company-issued equipment  (+ remote access)
• Remote training

Role Responsibilities

The responsibilities of the role will include:

• Developing, managing, executing and renewing hotel contracts on behalf of clients.
• Tracking and identifying savings and revenue potential in accounts by studying current business and identifying and evaluating additional needs/opportunities.
• Developing account loyalty by making presentations, explaining/ensuring knowledge of products, service enhancements and additions
• Contributing information to account management strategies by evaluating current products results; identify customer’s unmet needs; monitoring competitive products; analyzing customer reactions and share this knowledge with the Account Management team and leadership.
• Evaluating the results of current products, identifies unmet customer needs, analyzes and relays customer reactions and shares all acquired knowledge with the Account Management team and Upper Management.
• Supervising Account Coordinator assigned to your accounts when appropriate.
• Conducting training with hotels on TA Connections proprietary software procedures
• Leveraging hotel relationships to assist the finance team with their reconciliation or collection efforts when needed.
• Liaising with Operations and support teams to ensure SLA’s are being met
• Learning, understanding and participating in the account operation as needed.
• Gathering data and prepare deliverables to be shared internally or with client
• Ensuring all hotel contractual data is available and accurate on all required systems
• Identifying savings and revenue potential in markets
• Effectively communicating with internal and external customers
• Conducting site visits when required
• Delivering Cost Savings

Qualifications & Skills

• Travel industry knowledge preferred; international experience preferred
• Excellent people skills
• Excellent time management and follow-up skills
• Strong negotiation skills
• Contract management experience
• Strong financial acumen and attention to detail
• Ability to lead and work with a multidisciplinary team
• Ability to plan well and take initiative
• Positive attitude
• Bi - or multilingual preferred. Preferred languages include Spanish, French, Chinese and Japanese.
• Excellent computer skills

Benefits & Perks

• Medical, Dental & Vision benefits available the 1st month after hire

• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

 Pay Transparency & Equal Opportunity/Affirmative Action Employer 

Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all qualified applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. 

This salary range is provided for locations which require such disclosure. Where a position or applicant may fall in a particular wage range varies depending on a number of factors, including but not limited to skill sets, experience, training, licensure and certifications (if applicable), and other business and organization needs.  The disclosed range has not been adjusted for the applicable geographic markets.  At Corpay, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case.  An estimate of the minimum and maximum salary range is $45 - $60K

For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency. 

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