IT Systems Administrator

Why you’ll love it here!

+ Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance

+ 401k
+ Community Service Day

+ Spotlight Awards

+ National Sales Excellence Awards

+ CFSP Prep Certification Program

POSITION SUMMARY:

• The Systems Administrator reports to the Senior Director, Infrastructure 
• Located in Omaha, Nebraska
• Full-Time
• Hybrid

We are seeking a qualified and experienced Systems Administrator to join TriMark's nationwide IT organization. In this role, you will be a key team member responsible for hands-on deployment, maintenance, security, and support of both On-Prem and Cloud Infrastructure, serving over 2800 internal customers. This position is an excellent opportunity for individuals with hands-on experience who are self-driven, organized, efficient, innovative, and passionate about contributing to the growth of a dynamic company.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

Support and Monitoring:

• Serve as L3 support for all systems-related issues.
• Monitor systems for health and establish reports and trends in system performance.

Administration and Integration:

• Hands-on administration of On-Premises Active Directory, Azure Active Directory, Azure endpoint management, and O365 Administration.
• Lead Active Directory computer and user migrations.
• Oversee data center integration.

Guidance and Expertise:

• Provide guidance to other System Administrators and offer hands-on server support.
• Demonstrate deep expertise in the administration of Windows Servers.

Collaboration and Documentation:

• Collaborate with IT team members to build a robust, secure, and scalable infrastructure.
• Author and maintain IT procedural documentation.

DR Planning and Implementation:

• Engage actively in DR planning, design, documentation, testing, and implementation.

Reporting and Documentation:

• Monitor systems and provide standardized reporting to identify hardware and/or software and operating system problems.
• Maintain documentation of all hardware and software implementations, maintenance, and upgrades.

Collaboration and Mentorship:

• Collaborate with other Systems Admins, IT, and business partners as required.
• Provide guidance and mentorship to Systems Administrators.

Independent Decision-Making:

• Work independently and make appropriate decisions on technical issues during off-hours, weekends, and at remote sites.

Best Practices and Expertise:

• Establish policies and procedures in line with industry best practices.
• Perform diagnostics, troubleshoot, and develop solutions for customer issues.

Technology Evaluation:

• Understand and have experience with storage technologies.
• Evaluate existing technologies and provide recommendations for enhancements.

COMPETENCIES:

• Experience with the following:
  • Hybrid Cloud Solutions.
  • Single Sign-on with SAAS solutions.
  • LDAP Directory Services integration.
  • Windows 2003 - 2019.
  • Office 365 Security and Compliance working experience.
  • Office 365 Endpoint management.
  • Azure Active Directory and integration in a Hybrid Environment.
  • VMware vSphere and ESXi.
  • AD, DHCP, DNS, File and Print Servers, RDP.
  • PowerShell Scripting Expertise.
  • SAN experience.
  • PCI scanning and compliance experience.
• Ability to independently understand, troubleshoot, and resolve various IT-related issues.
• Ability to provide support outside of normal business hours.
• Excellent written and verbal communications.
• Working knowledge and understanding of the need for accurate, coherent, and current documentation.
• Backup and recovery expertise.

QUALIFICATIONS & EXPERIENCE:

• 2 – 4 years of progressive relevant experience, or equivalent military or practical experience.
• Strong, working knowledge of Office 365 (email, OneDrive, DLP, Security and Compliance, Teams).
• Working knowledge of VoIP phone systems (Vonage a plus), with the ability to set up physical and soft phones.
• Working knowledge of ITIL Best Practices.
• Ability to successfully pass a background check post offer acceptance.