Dispatcher

• Competitive wages 
• 401K plan
• Health, dental, vision, and life insurance 
• Paid time off (vacation, holidays, sick time)
• The knowledge that you are working for the industry leader 
• A great place to grow your career: training, promotion and career paths, and advancement 

JOB DUTIES AND RESPONSIBILITIES  

• Analyze the most efficient routes with drivers to target cost-effective delivery of service options that meet customer requirements.  
• Daily review of work orders to coordinate resource deployment.   
• Monitor daily driver logs for errors or violations of company procedures.  
• Monitoring drivers' working hours and equipment availability. 
• Monitor driver progress, process orders, and manage driver concerns.  
• Answer phones and dispatch instructions when drivers need assistance.   
• Review previous days/weeks’ services completed to validate delivery. 
• Work with billing to ensure a record of services backup for invoice creation/generation. 
• Use of computer software and excel for efficient routing, scheduling, and verification.  
• Maintain awareness of the weather at all your drivers' locations to flag potential issues.   
• Dispatch drivers with knowledge of DOT regulations to ensure drivers are compliant and safe on the job. 
• Maintain all records. 
• Use good judgment in decision-making and escalate issues as appropriate. 
• Other duties as assigned.  

 JOB REQUIREMENTS  

Required:

• High school diploma or equivalent. 
• 3-5 previous experiences as a dispatcher or related role. 

Preferred 

• Dispatch or scheduler experience in the transportation industry. 
• Excellent time-management skills.  
• Ability to work in high-pressure situations and fast-paced environments. 
• Strong organizational abilities 

 PHYSICAL AND MENTAL REQUIREMENTS NECESSARY TO DO THIS JOB  

• Operate computer, keyboard, and phone.  
• Ability to communicate concisely over the phone
• Ability to sit for long periods.