Cash Management Services Manager

Salary commensurate upon skill set, experience and competency in similar role(s)

This position will provide operational leadership and daily direction for the Cash Management Services (CMS).

Responsibilities:

• Providing exceptional services to banks, commercial and corporate customers. Ensure customer SLAs are maintained at the high-level of standards.
• Ensure accountability and security of all funds transiting the department.
• Serve as liaison with the Federal Reserve Bank, banks, thrift charters and commercial customers to identify and resolve problems
• Ensure that operating systems and procedures are adhered to at all times.
• Develop plans to reduce or eliminate operational efficiencies. Ensure branch and corporate KPI’s are sustain with higher standards.
• Develop and maintain a quality team, through employee engagement and performance management.
• Responsible for maintaining higher standards in (CCA) Cash Compliance audit and Customer external audits.
• Ensure all employees are meeting company and branch metric standards, policies at all times. Hold employees accountable for any deviation through coaching, training and progressive discipline.
• Conduct employee meeting including safety, security and any company related information’s.
• Support Branch Manager with tasks related to CMS and/or Branch operating procedures.
• Full responsible of controllable expense and ensure they are managed to meet Branch budget.
  
  

Requirements:

• A minimum of 3 years of experience managing a cash vault banking industry.
• College degree is preferred
• Loomis systems knowledge preferred
• Excellent communication/presentation skills (verbal & written) required
• Background/experience in a leadership, employee engagement and customer satisfaction.
• Experience with process flow, project management.
• Ability to travel occasionally for Company, District and/or Customer meetings/events

Essential Functions/Job Qualifications:
As part of the qualification process for the Cash Management Services Teller position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas:

• Lift:
  - 2lbs vertical lift from 36 inches to 52 inches from the floor (15X)
  - 25lbs vertical lift from 8 inches to 33 inches from the floor (1X)
  - 18lbs vertical lift from 1 inch to 36 inches from the floor (5X)
  - 2lbs vertical lift from 7 inches to 62 inches from the floor (17X)
• Lift-Carry:
  - 30lbs vertical lift from 8 inches to 40 inches from the floor, and horizontally transfer 10ft (1X)
• Push-Pull:
  - Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (1X)
• Repetitive Coupling:
  - Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (17X each)

Benefits:

Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:

• Vacation and Sick Time (PTO) as well as Paid Holidays
• Health & Dental Insurance
• Vision Insurance
• 401(k) Plan
• Basic Life Insurance Plan
• Voluntary Life Insurance Plan
• Flexible Spending and Health Savings Account
• Dependent Care Account
• Industry leading Training and Development