Director, Transportation

The Director of Transportation is responsible for leading and managing all aspects of IMG Academy’s transportation services, with a strong emphasis on operational efficiency, safety, and outstanding customer experience for our student-athletes, staff, and guests. This role oversees a multi-modal system that includes on-campus tram service, airport transfers, black cars, coach and school bus services, vans, and the golf cart fleet.

We are seeking a leader with demonstrated success in managing scheduled transportation systems for people, not freight, across complex, campus-style environments. The ideal candidate will bring expertise in managing regular routes, special events and seasonal fluctuations, and diverse vehicle fleets, while ensuring that transportation services run reliably and efficiently.

Position Responsibilities

• Lead and continuously improve all transportation services, including trams, vans, golf carts, school buses, coach buses, airport transfers, and black car service.
• Ensure safe, timely, and customer-centric transport for student-athletes, staff, and campus visitors.
• Manage and optimize regularly scheduled campus transportation
• Partner with external transportation vendors (bus companies, black car providers, etc.) to ensure high-quality, cost-effective service delivery.
• Oversee scheduling systems and processes to reduce downtime and maximize fleet utilization.
• Directly supervise transportation team members, providing guidance, coaching, and development.
• Analyze service data and trends to identify and implement efficiency improvements and cost-saving measures.
• Manage the department’s operating budget, including forecasting, monitoring, and reporting.
• Collaborate with HR on hiring, onboarding, and professional development for all transportation personnel.
• Ensure all transportation services comply with applicable DOT regulations, safety standards, and internal IMG Academy protocols.
• Support procurement processes for vehicles, equipment, and vendor contracts.
• Foster strong working relationships with other departments across campus and with transportation vendors.
• Maintain and improve scheduling and maintenance software systems used across the fleet.
• Other duties as assigned.

Knowledge, Skills, and Abilities

• Associate’s or Bachelor’s degree in a relevant field preferred, or equivalent combination of education and professional experience in transportation or operations management.
• At least 5 years of leadership experience, ideally in a school, university, or campus-style environment.
• Demonstrated experience managing scheduled shuttle, tram, or bus services.
• Proven ability to manage diverse fleets including vans, golf carts, school and coach buses.
• Strong command of transportation software and scheduling systems.
• Effective problem-solving, planning, and decision-making skills.
• Excellent communication and interpersonal skills with a customer service mindset.
• Ability to thrive in a dynamic, fast-paced environment and manage multiple priorities.
• Collaborative leadership style with experience working across departments and with external partners.

Preferred Qualifications

• Experience with DOT compliance related to school or coach buses.
• Background in managing multi-modal transportation systems in a campus or institutional setting.
• Bilingual (Spanish or other language) a plus.

Physical Demands and Work Environment

• Ability to lift and move boxes or equipment over 40 lbs.
• Comfortable working outdoors for extended periods.
• Able to move throughout campus facilities including fields, gyms, and transportation hubs.
• Must be available to work flexible hours, including evenings, weekends, and holidays.

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