Squad Leader/Master Technician

PRIMARY FUNCTION:

The primary function of this position is to troubleshoot, re-build, repair, & test components at an expert as well as lead and coach other technicians.

ESSENTIAL DUTIES:

• Check the equipment and supplies required to perform the work scheduled, comply with PPE requirements, and otherwise prepare for duties.
• Uses manuals, repair manuals, parts manuals, parts diagrams to perform independent troubleshooting and repair of components (engines, transmission, torque converters, fuel systems).
• Uses lift trucks, overhead cranes, & other aides to lift or move parts into position to be repaired.
• Uses hand & power tools to remove, install, replace, re-build, repair, & components.
• Be proficient at using resources and computers to reference parts, get information about parts & enter data into record systems.
• Uses tools to disassemble/re assemble components; cleans parts with rags, cleaners, power washer; uses test equipment to make diagnostic checks; and controls powered equipment or tools to make repairs.
• Proficient at performing transmission bench testing and engine DYNO testing. 

LEADERSHIP DUTIES:

• Assists supervisor with performance appraisals.                  
• Coach, guide and develop technicians.
• Direct day to day job assignments and responsibilities for up to five or more technicians in squad.
• Work with squad members to ensure proper processes and procedures are used to ensure that the product we turn out is a true representation of the customers’ and GPEC expectations.

MINIMUM REQUIREMENTS:

Education:

Must have a high school education or GED.

Work Experience:

Six years of Cat experience.  Fully understands all equipment systems (i.e. engines, hydraulics, electrical, sub-electrical, transmissions, etc.) for almost all equipment model lines. 

Physical:

Must be able to daily and repeatedly stoop, kneel, bend and climb besides, onto and underneath various equipment to perform diagnosis and repairs; Must be able to effectively see to perform repairs, research technical manuals, and develop written repair work order reports.  Must be able to routinely and physically lift/position various parts to perform repairs/service and manually handle parts up to 100 pounds, as well as use mechanical hoist for heavier parts.

Other:

Must be able to effectively write repair activities on customer work orders; Must have cognitive reasoning and problem-solving skills to apply knowledge, written information and verbal instructions in repairing/servicing unusual and/or unknown technical equipment operational problems. Should have exposure to P.C. base equipment and parts information; Can work independently with minimal supervision. Ability to effectively communicate with others; provides training of other technicians, assigns work assignments, and promotes good customer service and resolves their problems.

This is a 4 day, 10 hour schedule – MUST be able to work overtime when necessary.

This job description is not intended to be all-inclusive.  Your supervisor may request and assign you similar duties.  Any major modification of this job role requires Human Resources approval.