Dispatcher

We have an incredible opportunity for a dynamic Dispatcher to join our growing New York Team! 

About DO & CO 

We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 32 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations. 

What We Offer: 

• Pay rang: $22.00- $25.00 hourly.
• Daily Complimentary Meals (Breakfast, Lunch and Dinner).
• An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standard for hospitality.   
• Genuine career development opportunities, both nationally and internationally.   
• The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry.     

Responsibilities: 

• Supervise, motivate, and assist a large team of drivers and driver helpers, including managing schedules and documentation.
• Ensure compliance with all applicable rules and regulations.
• Receive important incoming calls and information from airline clients and the airport, and communicate it to the respective departments.
• Comply with all food safety and hygiene regulations as outlined in the Food Safety Management System Handbook.
• Report any issues with the food safety management system to the manager and the hygiene and food safety team.
• Ensure all vehicles are in working condition, including compliance, fueling, and maintenance.
• Process all meal ordering information and ensure prompt and accurate distribution to all involved departments.
• Perform other duties and responsibilities as assigned by management.
• Maintain a safe workplace, and relay general information regarding department policies, procedures, and applicable federal, state, and local laws to the public and concerned parties.
• Create, review, and maintain reports as necessary.
• Update and maintain transportation databases.
• Perform additional tasks as assigned by management.

Qualifications:

• Ability to meet all requirements necessary to obtain a PANYNJ ID (Port Authority of NY/NJ) in compliance with TSA regulations (49 CFR §1542.209).
• Minimum of 1 year of work experience in a similar role.
• Able to work independently as well as collaboratively within a team environment.
• Excellent planning, coordination, and organizational skills.
• Strong team leadership qualities and outstanding communication skills.
• High dedication to customer service with strong attention to detail.
• Proactive, solution-oriented mindset with effective decision-making abilities.
• Hands-on approach to ensure all flights are successfully dispatched on time.
• Ability to quickly address and manage deficiencies within the transportation department.
• Flexibility to work different shifts, including evenings, weekends, and holidays.
• Proficient in computer applications, particularly Microsoft Word, Excel, and Outlook.

Diversity & Inclusion Statement 

DO & CO provides equal employment opportunities. Applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other protected characteristic.