Service Technician (internal tech)

Nalley Toyota Roswell is seeking an experienced Internal Technician to assist us with our used car inventory. Work Hours: Full-Time schedule as defined and great Benefits!

Pay and Recognition:

• Weekly pay
• Paid holidays & paid time off
• Paid training
• Stock equity grant awards (select management and front-line team members eligible!)

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 8 weeks paid pregnancy leave (disability leave)
• Health savings
• Flex spending accounts (tax free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury University
• Professional growth and development opportunities

Additional advantages:

• Student loan relief resources
• Employee assistance program
• Employee discounts on vehicle purchases, parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives
• Aggressive Employee referral program with bonus opportunities

An Internal Technician serves as a seasoned technician capable of diagnosing and repairing various makes and models of vehicles and their components with minimal oversight needed, having previously held the position of a C-Class general service technician.

• Competently able to perform a thorough multipoint inspection on all makes and models.
• Able to diagnose and communicate specified inspection requirements and recommendations as identified by the pre-owned department based on the inspection requirements.
• Able to road test all vehicles as part of the diagnosis/inspection process.
• Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Ensures proper repair order documentation, i.e., complaint, cause, and correction, is noted on every repair order with punch time for each operation.
• Review job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service advisor and/or customer.
• Maintains an organized work-in process through the dealership software system.
• Prepares estimates when required.
• Diagnoses the cause of most malfunctions and performs repair.
• Communicate with the parts department to obtain needed parts.
• Communicate with the internal service advisor/pre-owned manager/service management immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
• Documents all work performed and recommended on the repair order.
• Perform a quality multipoint inspection on every vehicle to include supporting documentation, i.e., photos/video
• Participates in manufacturer-sponsored training programs, schools, and events.
• High school diploma or General Education degree (GED) in addition to 2+ years of related experience and/or training
• Must be able to pass pre-employment screening (background and drug.)

INDTECH