Body Shop Clerk Nalley Collision

When interacting with customers, seeks to deliver exceptional guest experiences by going above-and-beyond.  When not interacting with guests, gives priority to helping other team members deliver exceptional guest experiences (e.g., by being highly responsive to their requests for information or assistance that will help them serve our guests).

Treats all co-workers, customers, and vendors professionally and with respect.

Attendance and Punctuality.

Adheres to Company Policies and Procedures.

Maintains a clean and organized work area.

Maintains a professional appearance and adheres to the dealership dress code.

Greets customers as they arrive in a pleasant and professional manner.  Directs customers to the resources that will best meet the customers’ needs.

Answers incoming phone calls in a prompt, polite, and professional manner.

Screen calls, directs them to the proper party, and/or obtains enough information to allow for follow-up that is convenient for the customer.

Opens repair orders for all vehicles coming into the body shop for repairs.

Receives cash, checks, and credit card payments from customers and records the amounts received.

Closes repair orders on the computer system in a timely manner.

Files repair orders.

Reconciles cash drawer daily, as directed by the accounting office.

Follows up on body shop accounts receivable to maintain satisfactory levels of payment.

Assists body shop manager as necessary (i.e., payroll, estimates, vendors, etc.).

Prepares purchase orders for all vendors.

Company Benefits:

Pay and Recognition: 

• Weekly pay
• Paid holidays & paid time off 
• Deferred Holiday Pay Match 
• Paid training 
• Stock Awards(select management and front-line team member’s eligible

Insurance / Retirement: 

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans 
• Up to 12 weeks paid pregnancy leave (disability leave) 
• Paid Parental Leave 
• Health savings 
• Flex spending accounts (tax free) 
• Short-term and Long-term disability plans 
• Life Insurance (Whole Life and Term) 
• 401k with company match

Learning, Tuition Assistance and Career Development: 

• Digital career path tool to assist with career development 
• Continuous training through Asbury's Internal Learning Management System 

Professional growth and development opportunities Additional advantages: 

• Student loan relief resources 
• Employee assistance program 
• Employee discounts on parts and service repairs 
• Scholarship awards 
• Opportunities to join our community service initiatives, which includes paid volunteer hours 
• Aggressive Employee referral program with bonus opportunities

INDOTHER