Automotive AR Receipt Application

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Benefits:

We offer you and your family members a comprehensive benefits package including:

• Health Care
• Paid Time Off, including paid volunteer time off
• Paid Holidays
• Retirement investment plan includes 401(k) and Roth 401(k) with employer match
• Dental Care
• Disability Insurance
• Life Insurance
• Flexible Spending Accounts
• Employee Assistance Programs
• Employee Discounts
• Wellness program

Overview

The DSS Cash Application Specialist supports the dealerships through the reconciling, posting, and deposit of accounts receivable payments; reporting of exceptions, research of open items

Responsibilities:

Application of check, credit card, and ACH payments:

Verify each payment has a corresponding detailed remittance advice and/or customer number

Post payments to appropriate customer record

Scan check payments to shared folders for archiving and future research

Identify, research, and work to correct any exceptions within an ACH deposit, within 48 hours.

Maintain logs of incoming payments

Administrative:

Partner with all AR teams to process and distribute daily incoming mail.

Partner with collections on customer communication initiatives      

Resolve requests for invoice copies within the AR customer communication Help Desk

            Process emails to assigned customers to enable invoice tracking to portals

Requirements / Education / Experience:

Able to work in a team setting

Able to communicate effectively with all levels of personnel

Able to communicate effectively with customers & quickly accommodate requests

High school diploma required

Previous experience in cash receipts/posting of payments/reporting of open items

Experience with Microsoft Office Suite with emphasis on Outlook, above average Excel skills

Dealership experience preferred but not required

CDK experience highly preferred with experience with CAP, DTPC, AGJA, ARC functions

Experience researching items using archive documents, ability to read posting descriptions

Ability to understand basic accounting journal entries

Help desk ticketing - Solar Winds, Sales Force, Zen Desk, experience preferred but not required

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