Assistant Manager/Person In Charge - Alexander City

Position Title: Person In Charge  

Reports To: District Manager  

Department: Management  

FLSA Status: TBD 

  

Position Purpose and Objectives  

 
As a Person in Charge (PIC) at America’s Thrift Stores (ATS), you will take on a dynamic and rewarding leadership role where no two days are the same. PICs are responsible for inspiring and guiding their leadership team and staff while upholding ATS's mission, values, and company culture. Working closely with the District Manager and Store Leadership Team, the PIC ensures financial goals are met to drive revenue and donations that support ATS’s mission and community programs.  This role requires strong operational management skills, including budgeting, financial reporting, loss prevention, quality control, and customer relations. A successful PIC will empower their team, fostering both personal and professional growth, while ensuring store profitability and operational excellence. 

 

 

Roles and Responsibilities  

 

• Lead Assistant Store Managers (ASMs) in managing retail supervisors, processing supervisors, and dock supervisors, ensuring effective team leadership. 

• Interview, hire, and develop employees while identifying high-performing individuals for advancement. 

• Foster a culture of trust, employee development, and continuous engagement. 

• Drive employee training, succession planning, and overall team growth to support ATS expansion. 

• Monitor and train employees on job duties and company policies, ensuring compliance. 

• Coach and counsel team members, implementing disciplinary actions when necessary. 

• Partner with the Assets Protection (AP) team and People & Culture Business Partner (PCBP) to investigate incidents involving company property, personnel, or operations, taking appropriate actions based on findings. 

• Utilize company reports to optimize store layout and maximize sales. 

• Assign daily operational tasks to ASMs, supervisors, and team members, ensuring smooth store functioning. 

• Manage cash handling, deposits, and financial accuracy. 

• Report any workplace concerns, including harassment or EEOC issues, to appropriate personnel. 

• Oversee onboarding, orientation, and ensure accuracy of employee documentation. 

• Maintain and exceed operational, financial, and customer service goals. 

• Create a positive environment for both internal (employees, peers) and external (donors, customers, charity partners) stakeholders. 

• Manage inventory levels, production quality, and donation flow in compliance with safety and state regulations. 

• Uphold high standards of merchandising and store presentation. 

• Enforce safety procedures and create a secure working environment for all employees and customers. 

• Ensure compliance with company policies, procedures, and values. 

• Perform additional duties as assigned. 

 

 

Skills and Qualifications  

 

• Minimum of 5 years of management experience in retail, production, logistics, or processing environments, or 2 years in thrift store management. 

• Strong financial acumen with experience in budgeting, financial reporting, and profit-and-loss management. 

• Proficiency in Microsoft Office Suite and basic computer skills, including spreadsheets and POS systems. 

• Ability to develop, implement, and maintain Standard Operating Procedures (SOPs). 

• Strong leadership, coaching, and decision-making skills. 

• Experience in hiring, training, and developing staff. 

• Excellent verbal and written communication skills. 

• Ability to handle interactions tactfully with employees, customers, and vendors. 

• Strong sense of urgency and ability to work under pressure. 

• Capable of independent and collaborative work to drive process improvements. 

• Exceptional time management, organizational skills, and attention to detail. 

• Physical ability to lift up to 50 pounds and perform prolonged standing, walking, bending, and lifting. 

• Ability to work in an environment with exposure to dust, dirt, and second-hand merchandise. 

• Successful completion of background check, motor vehicle check, and drug screen.  

• Valid driver’s license and a clean driving record. 

 

 

 

Competencies    

  

Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100%   

   

Physical Demands:  

• Frequently - Carrying up to 50 lbs., pushing and pulling up to 25 lbs., lifting up to 50 lbs., climbing up to 14-foot height, balancing, stooping, kneeling, crouching, handling and smelling.  

• Frequently - Walking on tile/concrete, bending, feeling, and reaching waist/overhead level.  

• Continuously - Standing on tile/concrete, talking, seeing, and hearing.  

  

Other:  

• Mostly regular and weekend hours, occasionally working evenings and holiday hours as needed.  

• Working environment includes inside of building with semi- controlled temperatures and outside conditions with varying weather and temperatures. 

 

  

 

Other duties as assigned: Please note that this job description may not cover every duty or responsibility that might arise in the course of employment. Employees are expected to perform other duties as assigned, which may not be explicitly stated in this document.  This job description is not intended to be a comprehensive list of all duties, responsibilities, and qualifications required of employees in this position. The duties and responsibilities outlined here are intended to provide an overview of the primary functions of the role, but they may change as the needs of the organization evolve. 

 

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