Credit A/R Specialist I (3533)

*This is not a remote position. Candidates must reside in the greater Portland, Maine area.

SUMMARY 
 

This is a part-time (25 hours/week) position responsible for supporting the Account Manager as needed in the management of the day-to-day responsibilities of their respective portfolios. This position is typically 9:00 am – 2:00 pm (Monday through Friday).

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Conduct and document telephone calls and other written communications to past due customers as necessary.
• Provide online accounts receivable support for specific buyers.
• Provide phone support for incoming accounts receivable inquiries.
• Respond to supporting documentation requests.
• Assist with monitoring clients’ incoming emails.
• Assist Relationship Manager with other risk mitigation duties.
• Assist in credit functions as needed, such as order release and credit app processing.
• Comply with agency management system data standards and data integrity (enter and maintain complete and accurate information).
• Other duties as assigned.

QUALIFICATIONS 

EDUCATION / EXPERIENCE

• Associate’s Degree or equivalent combination of education and experience
• One (1) or more years of related experience preferred

SKILLS 

• A sense of ownership in resolving issues through critical thinking.
• Excellent written and oral communication skills.
• Ability to prioritize and plan activities efficiently.
• Ability to adapt to a rapidly changing environment.
• Proficient with Microsoft Office.
• Proficient at working in cross-functional teams both internally and with our clients.
• Good leadership, problem-solving and time-management skills