Project Administrator

Why you’ll love it here!

+ Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance

+ 401k
+ Community Service Day

+ Spotlight Awards

+ National Sales Excellence Awards

+ CFSP Prep Certification Program

POSITION SUMMARY:

• The Project Administrator reports to the Manager, Project Coordinators
• Located in Cleveland, OH
• Full-Time
• Hybrid

The Project Administrator will be responsible for providing outstanding customer service and addressing the service needs of our customers.  Responsibilities include, but are not limited to, creating, and maintaining service manual and spec books, handling service calls, coordinating equipment start-ups and demonstrations, expediting all projects and providing support to the Coordinators, Estimators, Designers, and Project Managers when necessary,

ESSENTIAL FUNCTIONS & RESPONSIBILITIES: 

• Respond to various customer requests in a timely and effective manner ensuring a high level of customer satisfaction 
• Creating, printing and sending service manuals and spec books.
• Scheduling and following up on service calls.
• Coordinating equipment start-ups and demonstrations.
• Assisting Designers and Project Managers when necessary.
• General administrative duties.
• Communicate with all internal departments – Credit, Chain Accounts, Purchasing, Sales, and Warehouse in a professional manner to ensure customers’ requirements are met and exceeded.
• Expected to grow capabilities to perform position with greater efficiency annually. 
• Expand their knowledge of other jobs within the organization.
• Efficiently complete duties assigned by Manager.

COMPETENCIES:

• Highly organized and adept at multitasking in a fast-paced environment.
• Demonstrates meticulous attention to detail in all tasks and responsibilities.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team environment and collaborate with cross-functional teams.

QUALIFICATIONS & EXPERIENCE:

• High School Diploma or GED, or equivalent military or practical experience.
• 1 – 2 years of experience in an administrative or office-related role, preferably in the foodservice industry.
• Possesses product knowledge relevant to the project coordination function.
• Proficient in AutoCAD and/or Revit 2014 or higher.
• Familiarity with Bluebeam software.
• Ability to successfully pass a background check post offer acceptance.