Account Executive, National Accounts

Why you’ll love it here!

+ Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance

+ 401k
+ Community Service Day

+ Spotlight Awards

+ National Sales Excellence Awards

+ CFSP Prep Certification Program

POSITION SUMMARY:

• The Account Executive, National Accounts reports to the Manager, Account Executives
• Located in Mansfield, MA
• Full-Time
• Hybrid

The Account Executive, National Accounts, is a vital role within the organization, responsible for managing and nurturing relationships with national accounts to drive sales and revenue growth. This position requires a dynamic and results-driven individual with a strong account management background, excellent communication skills, and the ability to strategically manage key accounts. The Account Executive will collaborate closely with internal teams to understand customer needs, develop tailored solutions, and achieve sales targets for national accounts.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

National Account Management:

• Develop and maintain strong relationships with key decision-makers at national accounts, serving as the primary point of contact for new restaurant equipment openings and equipment replenishment.
• Collaborate closely with construction project managers and general contractors to ensure efficient new store openings.
• Maintain strong sense of urgency
• Multi tasking is a must

Sales Strategy & Planning:

• Develop and implement strategic sales plans to maximize revenue and market share within assigned national accounts, aligning with company objectives and priorities.
• Conduct market research and analysis to identify trends, opportunities, and competitive threats in the industry.

Quoting & Proposal Development: Prepare and present accurate and compelling sales proposals, quotes, and presentations to national account clients, highlighting the value proposition and benefits of the company's products and services.

• Negotiate pricing, terms, and contracts to secure profitable deals and long-term partnerships.

Sales Performance Tracking & Reporting:

• Monitor sales performance metrics, including revenue, sales pipeline, and customer acquisition and retention rates, tracking progress against sales targets and objectives.
• Prepare regular sales reports and updates for management, providing insights and recommendations for optimizing sales strategies and performance.

Customer Relationship Management:

• Maintain detailed records of customer interactions, sales activities, and account information in CRM systems, ensuring accuracy and completeness of data.
• Proactively address customer inquiries, concerns, and escalations, providing timely and effective resolution to maintain high levels of customer satisfaction.

COMPETENCIES: 

• Exceptional customer service skills with a focus on building and maintaining long-term relationships with national accounts.
• Ability to multi task in a very fast paced environment
• Excellent verbal and written communication skills with the ability to articulate complex ideas and proposals in a clear and compelling manner.
• Strong negotiation and persuasion skills with the ability to influence key stakeholders and secure favorable outcomes.
• Analytical mindset with the ability to identify opportunities, solve problems, and address customer needs effectively.

QUALIFICATIONS & EXPERIENCE:

• Bachelor's degree in Business Administration, Marketing, or related field required, or equivalent military or practical experience.
•  2 – 4 years of experience in account management, or business development, with a proven track record of success in managing national accounts and driving sales growth.
• Experience in the foodservice, hospitality, or related industry preferred.
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office suite.
• Ability to successfully pass a background check post offer acceptance.

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