HR Training & Engagement Specialist

We have an incredible opportunity for a dynamic HR Training & Engagement Specialist to join our growing New York Team!    

About DO & CO 

We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 32 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown, and grow constantly – sometimes beyond our own expectations. 

What We Offer:    

• Salary range: $75,000 - $80,000 annually   
• Daily Complimentary Meals (Breakfast, Lunch and Dinner).  
• An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standards for hospitality.  
• Genuine career development opportunities, both nationally and internationally.  
• The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry.   

Responsibilities:   

• Facilitate in-person and virtual training sessions covering new hire orientation, leadership development, compliance, and role-specific technical skills.
• Assess training needs in partnership with department leaders through surveys, interviews, and performance data analysis.
• Design and develop interactive training programs, workshops, and learning materials for a range of audiences.
• Collaborate with subject matter experts to create technical and operational training content.
• Develop multimedia learning tools such as e-learning modules, job aids, and video content.
• Co-develop and implement company-wide employee engagement strategies and initiatives.
• Plan and manage employee engagement events, team-building activities, and recognition programs.
• Conduct engagement surveys, analyze findings, and recommend solutions to improve morale and workplace satisfaction.
• Collaborate with HR and leadership to promote a positive workplace culture and address engagement challenges.
• Support internal communications to ensure employees remain informed and connected.
• Maintain a centralized training calendar and coordinate session scheduling across departments.
• Manage content and user activity in the Learning Management System (LMS).
• Track training participation, engagement KPIs, and return on investment (ROI) for training and engagement initiatives.
• Ensure compliance with mandatory training requirements and maintain accurate records.
• Stay current on trends and best practices in adult learning, instructional technology, and employee engagement.
• Analyze program effectiveness and gather feedback to enhance existing offerings.
• Identify and recommend new training tools, platforms, and methodologies to improve learning delivery.
• Develop reports and dashboards to track training impact and engagement metrics. 

Qualifications:  

• Bachelor’s degree in Human Resources, Education, Organizational Development, or related field preferred.
• Minimum of 3 years of experience in training, learning and development, or employee engagement.
• Proficient in learning management systems (LMS), e-learning development tools, and Microsoft Office Suite.
• Experience in administering surveys and analyzing employee engagement data preferred.
• Bilingual fluency in English and Spanish (verbal and written) required.
• Strong interpersonal skills, with the ability to engage and collaborate across all organizational levels.
• Proven ability to develop and facilitate training for diverse and multilingual audiences.
• Excellent communication skills with attention to detail in content creation and proofreading.
• Highly organized with effective time management, prioritization, and multitasking capabilities.
• Proactive self-starter with the ability to work independently while maintaining alignment with team goals.
• Skilled in handling confidential information with discretion and professionalism.
• Willingness and ability to travel up to 25%. 

Diversity & Inclusion Statement 

DO & CO provides equal employment opportunities. Applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other protected characteristic.