Deputy Chief, Interim Housing
1749 14th St, Santa Monica, CA 90404, EE. UU.
N.º de req. 11526
martes, 22 de abril de 2025
Role: Deputy Chief, Interim Housing
Reports to: Chief Program Officer
Program: Other
Department: Interim Housing
Location: Westside Mental Health Office - 1749 14th Street, Santa Monica, CA 90404
Setting: Not 100% Onsite
Schedule: Monday - Friday, 8am - 4:30pm, On-Call as needed
Status: Full-time/Exempt/Management
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 1
SUMMARY:
Under the direction of the Chief Program Officer, the Deputy Chief of Interim Housing will oversee the agency’s interim housing department and corresponding contracts, including Health & Wellness programming. The Deputy Chief will be responsible for maintaining and strengthening systems and programming across all Interim Housing sites, with a focus on the integration of services across all programs and departments.
Essential Duties and Responsibilities:
- Provide supervision of all Senior Directors of Interim Housing and maintain oversight of client care, staffing, and programming across the department.
- Conduct ongoing needs assessment as it relates to quality client care and programming across all Interim Housing sites.
- Implement, maintain and strengthen systems department-wide to ensure quality client care is being provided consistently throughout the department and that policies and procedures are universally adhered to.
- Collaborate with Compliance and Evaluation department to establish benchmarks for quality services and monitor data to ensure quality service delivery is consistent throughout the agency.
- Monitor Key Performance Indicators by program in order to ensure individual program goals are met or exceeded.
- Collaborate with Development and Administration departments to identify areas of new business and seek to secure funding for areas of growth.
- In collaboration with leadership staff, develop, update and implement policies and procedures to ensure programmatic systems and structure remain in place.
- In collaboration with the CPO, provide budgetary oversight of program administration and ensure program revenue and expenses are within adopted annual budget.
- Ensure that all programmatic, staffing and infrastructure decisions are made from a Diversity, Equity and Inclusion framework.
- Ensure the racial make-up of the people working in each program is representative of the individuals engaged in services.
- Provide oversite regarding the hiring and manage of staffing and ensure staff are adequately trained and abide by all agency and department policies and procedures.
- Ensure completion of all performance evaluations for all staff in the Interim Housing department.
- Participate in funding applications and program development as requested, gathering necessary documentation for RFP process when funding opportunities are identified.
- Provide leadership on best practices regarding the intersection of mental illness, homelessness, and harm reduction; generate recommendations for future program development and infrastructure needs.
- Review, alongside leadership team, data and outcomes reports to ensure protocols in place to take action related to necessary quality assurance and quality improvements.
- Attend meetings and conferences, prepare written reports, and complete related projects as requested.
- Other duties as assigned.
Qualifications:
- Minimum three years’ experience managing multiple administrative departments, budgets, and staff members, preferably in a nonprofit agency that services homeless, mentally ill, or dually-diagnosed people
- Strong financial management and organizational skills, with a thorough knowledge of nonprofit service provision, metrics, and measurement
- Experience in program development
- Possess strong verbal and written communication skills and have the ability to provide quantitative analysis as well as strong relationship-building skills.
- Strong experience with computer applications including WORD and EXCEL required.
- Ability to handle multiple tasks and relate to diverse groups.
- Detail oriented with excellent time management, organizational, written, verbal, interpersonal, computer, and cross-cultural communication skills. Strong interpersonal and team building skills.
- Must maintain and execute confidential information using HIPAA standards
Preferred Qualifications:
- At least 5 years of management/supervisory experience preferred.
- Knowledge of PowerPoint desirable.
- Knowledge of Trauma Informed Care principles and harm reduction models preferred.
Work Environment:
- Combination of field and office environment
- On occasion walk or drive to different local sites
- Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds
- Will necessitate working in busy and at times loud environments
- Will be exposed to elements like cold, heat, dust, noise and odor
- May need to bend, stoop, twist, and sit throughout the day
Otros detalles
- Grupo de trabajos Brooke
- Tipo de pago Salario
- Indicador de empleo Not 100% in person by JD
- Tasa de contratación mínima 120.000,00 €
- Tasa de contratación máxima 135.000,00 €
- Se requieren desplazamientos Sí
- Formación académica requerida Escuela secundaria
- Fecha de inicio de puesto de trabajo lunes, 26 de mayo de 2025