Case Manager

Role: Case Manager

Reports to: Program Manager

Program: 1303- FSP 

Department: Mental Health

Location: Westside Mental Health Office - 1749 14th Street, Santa Monica, CA 90404

Setting: Not 100% Onsite

Schedule: Monday - Friday, 8am - 4:30pm

Status: Full-time/Non-Exempt/Non-Management

Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.

Openings: 1

SUMMARY:

The Case Manager is responsible for leading a collaborative effort to house the most vulnerable and chronically homeless individuals in SPAs 5. With the support of and in partnership with the FSP team, the Case Manager will ensure that FSP clients have a successful process for obtaining housing and accessing other supportive services.

Essential Duties and Responsibilities: 

• Provide linkage to stable housing, and other supportive services as needed to assist clients to obtain housing stability, in addition to client advocacy, case management, and benefit establishment
• Conduct screening interviews, complete housing documentation, and coordinate clients’ move-in with the housing authority, property managers
• Perform initial comprehensive case management assessment and develop a plan of intervention that addresses their barriers, increases their income, and assists them in maintaining permanent housing
• Encourage and promote an environment that is strength based to assist clients in meeting their individual goals
• Identify appropriate permanent housing options for clients, such as, subsidized housing Section 8, Shelter Plus Care, VASH, permanent supportive housing, affordable and market rate housing, and other housing opportunities
• Assist clients with surveying rental market for affordable (and possibly subsidized) housing, scheduling appointments, completing supportive and subsidized housing paperwork, and applying for public benefits
• Advocate for clients with prospective landlords and the housing authority
• Document all services provided to the Department of Mental Health and agency standards
• Outreach to community, realtors, landlords, housing developers, and other service providers to identify new and existing opportunities and build strong relationships to better assist clients in accessing housing opportunities
• Actively participate in staff meetings and trainings

Qualifications:

• Bachelor’s degree in related field, or an equivalent combination of education and experience
• Extensive experience working with chronically homeless clients and/or homeless veterans
• Detail oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills
• Current, valid California Driver’s License with an acceptable driving record
• Able to work effectively with a wide range of constituencies in a culturally competent manner
• Strong interpersonal and team building skills
• Able to work with and lead community groups and volunteers
• Self-starter with the ability to stay ahead of the curve and thrive in fast-paced work environment
• Knowledge of Public Housing Authority and Housings subsidy preferred (Section 8, Shelter Plus Care, VASH)

Preferred Qualifications:

• Minimum 30 WPM typing speed preferred
• Prior advocacy or academic experience in housing and/or homeless services preferred

Work Environment:

• Combination of field and office environment.
• Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
• On occasion walk or drive to different local sites.
• Will necessitate working in busy and loud environments.
• Will be exposed to elements like cold, heat, dust, noise and odor.
• May need to bend, stoop, twist, and sit throughout the day.