Operational Risk Analyst

Location: [Remote]

Job Summary:

We are seeking a detail-oriented and proactive Operational Risk Analyst to join our Risk Management team at a leading Life and Annuity Third-Party Administrator (TPA). The ideal candidate will have hands-on experience executing the Risk and Control Self-Assessment (RCSA) process, testing controls, and collaborating with business units to enhance operational resilience. This role plays a critical part in maintaining our risk framework and driving a strong control environment across the organization.

Key Responsibilities:

• Execute the Risk and Control Self-Assessment (RCSA) process, including planning, facilitation, and documentation of risk assessments across key operational functions.
• Perform control testing to evaluate the design and operating effectiveness of internal controls, identifying control gaps or weaknesses.
• Partner with business units to strengthen controls, ensure risk mitigation strategies are implemented, and promote risk-aware decision-making.
• Assist in maintaining the Operational Risk Framework, ensuring alignment with industry best practices and regulatory expectations.
• Monitor and analyze operational risk events, identifying trends and recommending process improvements.
• Support issue management processes, including tracking, validation, and closure of remediation actions.
• Prepare risk reporting and dashboards for management and governance committees.
• Contribute to continuous improvement initiatives to enhance risk assessment methodologies, documentation quality, and stakeholder engagement.

Qualifications:

• Bachelor's degree in Finance, Risk Management, Business Administration, or related field.
• 3+ years of relevant experience in operational risk, internal audit, compliance, or controls testing, preferably in the life insurance or annuity industry.
• Strong understanding of the RCSA process, internal controls, and risk assessment principles.
• Experience working in or with a TPA or similar service provider environment preferred.
• Excellent analytical, communication, and interpersonal skills.
• Proficiency in Microsoft Office Suite; experience with GRC tools (e.g., Archer, MetricStream) is a plus.

Preferred Attributes:

• Collaborative mindset with the ability to work cross-functionally and influence without authority.
• Self-starter with the ability to manage multiple priorities and meet deadlines.
• Strong attention to detail and critical thinking skills.
• Familiarity with NAIC regulations, SOC1 controls, and life/annuity product knowledge is advantageous.

Join Us

If you’re passionate about operational excellence, risk management, and driving meaningful change across a growing and dynamic organization, we’d love to hear from you.

EXL