Case Management Specialist -VA - Part-time

Location: Center of Hope Charlotte, North Carolina

Position Type: Regular  Part-time Non-Exempt

Employee Benefits

• Health, Dental and Vision Insurance
• Vacation, Sick, Personal, and Holiday Paid Time Off
• Retirement Plan
• Life Insurance and more!
•  

ESSENTIAL FUNCTIONS:     This job description should not be interpreted as all-inclusive. It is intended to identify the basic functions and requirements of this position.  The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description.

• Leads participants in a program created to provide a warm, caring environment where they feel important and wanted; provides programs to stimulate their minds, give information, entertain, and provide fellowship with other participants of the community; assists participants in being an active part of their community by assisting them in participating in functions offered in the community; ensures program feed their physical, mental, emotional, material, and spiritual needs.

 

 

• Plan and coordinates program activities as outlined in the Veterans contract.

 

• Provide case management services to help participants successfully transition to and maintain housing;

 

• Conducts screenings and assessments for all participants entering into the program.

 

• Work along with VA to accept referrals for the program.

 

• Consistently work with participants to monitor treatment plans

 

• Conduct drug screenings with participants as required by the VA.;

 

• Assess need for supportive services and link clients to internal and external resources, including medical care, mainstream benefits, mental health, and substance abuse recovery services.

 

• Maintain monthly program participant records, including progress notes, individual service plans and demographic information

 

• Maintaining awareness of latest trend and new materials that may promote development of program participants. 

 

• Respond appropriately to resident emergencies, conflicts, and behavioral concerns or conflicts; Use crisis prevention and intervention techniques to handle acute incidents of physical and mental health crisis;

 

• Informs participants of Corps activities and encourages their participation; prepares and provides a monthly calendar of events.

 

• Responsible for planning and implementation of group activities.

 

• Prepares required records, reports, and paperwork in an accurate and timely manner; maintains an accurate accounting of petty cash and income.

 

• Ensures that all activities are in compliance with The Salvation Army mission, rules, and regulations.

 

• Promotes good public relations in the local community.

 

• Properly represents The Salvation Army leading by example and demonstrating interest in the spiritual well being of all participants and personnel associated with the program

 

OTHER RESPONSIBILITIES:

 

Drives a Salvation Army van to transport participants.

 

Performs other related work as required.

 

MATERIALS AND EQUIPMENT:

 

Motor Vehicle             Cell Phone             Laptop/Computer         General Office Equipment

 

MINIMUM QUALIFICATIONS REQUIRED:

 

EDUCATION AND EXPERIENCE:

 

Bachelor’s Degree in Mental Health from an accredited college or university 

 

And

 

a minimum of three years’ experience in providing services to mentally ill individuals with complex psychosocial stressors to include chronic homelessness and/or PTSD.

 

LICENSES AND CERTIFICATIONS:

 

Valid State Driver’s License

 

KNOWLEDGE, SKILLS AND ABILITIES:

 

Knowledge of The Salvation Army mission and ministry.

 

Knowledge of effective practices and procedures of program management.

 

Knowledge of Crisis Prevention and Intervention techniques..

 

Ability to interpret and implement programs to meet goals and objectives.

 

Ability to work with the homeless population.

 

Ability to establish and promote relationships with program participants.

 

Ability to work independently and collaboratively with clients as well as service providers.

 

Ability to plan, coordinate, and implement activities appropriate for program participants.

 

Ability to plan, organize, and promote program participation.

 

Ability to prepare and maintain statistical records in an accurate manner.

 

Ability to prioritize and manage competing demands.

 

 

MENTAL AND PHYSICAL ABILITIES:

 

Ability to perform mathematical calculations.

 

Ability to administer programs within established budget constraints.

 

Ability to meet attendance requirements.

 

Ability to read, write, and communicate the English language.

 

Ability to drive a vehicle in heavy traffic and extended trips.

 

WORKING CONDITIONS:

 

Work involves driving a vehicle where there may be physical discomforts associated with changes in weather such as rain, cold, snow, heat or discomforts associated with long distance trips or heavy traffic.

 

Work is performed in an office, shelter or social service facility where there are little to no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

 

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

 

STATEMENT OF PURPOSE:

 

The purpose of a job description is to outline the essential functions unique to a particular job within a specific department.  Job descriptions are used to recruit, train, and evaluate employees.

 

 

 

______________________________________________               ___________________________

 

All employees recognize that The Salvation Army is a church and agree that they will do nothing as employees to undermine its religious mission.

 

STATEMENT OF PURPOSE:

 

The purpose of a job description is to outline the essential functions unique to a particular job within a specific department.  Job descriptions are used to recruit, train, and evaluate employees.

 

Why work for us?

The Salvation Army offers a broad range of career opportunities, mainly targeted toward those motivated by our mission to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army strives to do the “Most Good” for its employees by offering a greater sense of purpose in the work performed, by training and mentoring employees and by offering competitive compensation and benefit plans.  Whether employed as a truck driver, administrative support team member or the director of a program, our employees understand at the core of their work is the opportunity to be an integral part of an organization that is Doing the Most Good.

 

Five values at the heart of everything we do…We are…

• Passionate
• Compassionate
• Uplifting
• Brave
• Trustworthy

Additional Information:

All employees recognize The Salvation Army is a church and agree they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, click on the “Apply Now” icon at the bottom of this posting.

Application Submittal Period:  5/5/2025 – 6/5/25.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

 

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!