Housing Monitor & Security Guard

Location: The Salvation Army Gainesville, Georgia            

About this opportunity:

Accepts and processes residents staying in a housing facility overnight; maintains accurate and complete records and logs containing pertinent information; ensures that the housing facility is maintained in a neat and proper order. monitors the activity of residents on an assigned shift ensuring safety, security and compliance to house rules; guards the security and safety of Salvation Army facilities and buildings to ensure compliance with shelter rules and policies and to protect the safety of staff and clients.

Key responsibilities:

• Wakes up clients at designated time and instructs them to collect their sheets; ensures that all residents are out of the housing facility by the designated time
• Ensures that all rooms are in proper order before arrival of residents; checks fire equipment and ensures proper working order.
• Checks clients into the housing facility; prepares and monitors client intake cards; prepares resident roster and maintains resident property records. Responsible for turning away clients who are banned, intoxicated, not current with tuberculosis testing, listed on sex offender registry, or otherwise ineligible for shelter accommodations.
• Prepares and distributes meal tickets and laundry tokens; distributes towels, linens, and personal hygiene items; secures and distributes client medications as required.
• Obtains clients signature on forms as well as house rules and regulations.
• Completes required paperwork representing client intake for the day; inputs data into the computer to maintain computer records and generate client lists.
• Sort’s client intake cards in numerical order and files remaining intake cards of clients who did not check into the housing facility for the evening.
• Assigns housekeeping and other tasks to residents; ensures that clients perform assigned house duties in the proper manner; ensures compliance with house rules.
• Answers telephone and respond to questions regarding the housing operations.
• Wakes up clients at designated time and instructs them to collect their sheets; ensures that all residents are out of the housing facility by the designated time.
• Directs clients to appropriate agencies for their special needs.
• Opens and closes the house doors at designated hours of operation. Ensures all exterior and office doors are locked and secured after business hours.
• Monitors client's behavior and activities to ensure compliance with program, and facility rules guidelines; directs clients in a trauma-informed way of the appropriate behavior to stay in the program/facility.
• Checks the security of all windows and doors; monitors cameras and makes periodic rounds of entire facility; records any fire hazards, unsafe conditions, or unique situations occurring on assigned shift are reported.
• Responds to emergencies in a calm manner and initiates appropriate corrective actions in accordance with established policies and procedures.
• Maintains awareness of activities occurring outside of the building; ensures that vehicles are parked in designated areas; ensures property is not vandalized.
• Monitors telephones, security cameras, and fire alarm system; notifies proper authorities and supervisor when emergency assistance is needed.
• Monitors and assists clients signing in/out of the facility; ensures compliance with program/facility rules.
• Investigates, reports, responds according to shelter standards, to any suspected contraband or inappropriate items which jeopardize the security, and safety of other clients, and staff.
• Maintains visual contact with clients on a regular scheduled basis; records violations of program regulations and completes required reports; notifies the Director in a timely manner.
• Performs other duties as assigned.
• Knowledge of general office procedures and practices.
• Knowledge of basic record keeping practices and procedures.
• Knowledge of security practices and procedures.
• Ability to influence and control human behavior and enforce security rules and guidelines.
• Ability to respond to emergencies quickly and in a calm and effective manner while maintaining control and initiating the proper corrective actions.
• Ability to communicate effectively with clients to control, lead, and motivate behavior.
• Ability to work with the public encompassing all types of behaviors.
• Ability to work independently and with limited supervision while enforcing established policies and procedures.
• Ability to use/operate general office equipment such as photocopy machine, telephone, computer, intercom system

What we are looking for in you:

• High School Diploma or G.E.D.
• Two years of progressively responsible experience in security, or social services work
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
• Valid State Driver’s License
• First Aid and C.P.R. Certification, Narcan training-training able to be provided within 30 days of hiring.

Physical Requirements and Working Conditions:

Ability to meet attendance requirements. Ability to read, write and communicate the English language. Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action. Ability to perform combinations of sitting, standing, and walking on a frequent change basis. Distance of travel is usually within the same building. Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5 -10% of work time. Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.

Employee Benefits

• Health, Dental, Vision
• Paid Time Off
• Holiday Pay
• Retirement and more! 

Why work for us?

The Salvation Army offers a broad range of career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army strives to do the “Most Good” for its employees by offering a greater sense of purpose in the work performed, by training and mentoring employees and by offering competitive compensation and benefit plans.  Whether employed as a truck driver, administrative support team member or the director of a program, our employees understand at the core of their work is the opportunity to be an integral part of an organization that is Doing the Most Good.

Additional Information:

All employees recognize The Salvation Army is a church and agree they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, click on the “Apply Now” icon at the bottom of this posting.

Application Submittal Period:  04/22/2025-05/16/2025

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!