Divisional Social Services Specialist

Location:  The Florida Division – Lutz, Florida

About this opportunity:

Assists the Divisional Social Services Director with program evaluations, reports, policies/procedures and other social services program matters.  Develops and implements training throughout the Division on a wide variety of social services topics.  Plans, coordinates, and monitors the implementation of the Pathway of Hope (POH) initiative and Client Management System (CMS) for the division. 

Key responsibilities:

• Assists with reviews of Divisional social services programs and procedures to ensure field locations are within compliance of same; addresses issues with field personnel and reports findings/solutions to field and DHQ management.
  
  
• Provides administrative oversight of the Divisional Pathway of Hope (POH) program; works in consultation with the Territorial POH Director and POH department to ensure divisional and territorial goals are met with fidelity; works collaboratively with the Territorial Pathway of Hope Team to support the implementation of the initiative’s objectives including administrative functions for all providers and units in the division; ensures quality of services through periodic meetings with corps staff and officers focusing on programmatic requirements, including intake processes, intervention strategies, community collaboration and collection of data needed to meet program reporting requirements; plans, coordinates and facilitates monthly POH/case management staff meetings in-person and virtual; prepares monthly reports on progress including challenges, recommendations for improvement and client success stories and provides the status to  the Territorial POH Director and the Divisional Social Services Director.
  
  
• Develops and implements training on a wide variety of social services topics to include HIPAA, Conflict Resolution, Trauma Informed Care, De-escalation, Crisis Intervention, Mental Health, POH, etc. Ensures training sessions support the implementation phase and ongoing training requirements for social services programs
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What we are looking for in you:

• Bachelor of Social Work (BSW) or comparable graduate degree from an accredited college or university (Master’s preferred)
  
  
• Minimum of three years of case management experience providing services to individuals and families utilizing the strengths-based approach.
  
  
• Valid State Driver’s License, LSW, LCSW, LCP or LCPC, preferred
• Any equivalent combination of training and experience, which provides the required knowledge, skills, and abilities

Physical Requirements and Working Conditions:

Ability to travel throughout the Southern Territory periodically to work with divisional and local social services staff.

Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

 Employee Benefits

• Medical, Dental and Vision Insurance
• Paid Time Off (PTO) and Holiday Pay
• Life Insurance
• Retirement Plans and more!

Why work for us?

The Salvation Army offers a broad range of career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army strives to do the “Most Good” for its employees by offering a greater sense of purpose in the work performed, by training and mentoring employees and by offering competitive compensation and benefit plans.  Whether employed as a truck driver, administrative support team member or the director of a program, our employees understand at the core of their work is the opportunity to be an integral part of an organization that is Doing the Most Good.

Five values at the heart of everything we do…We are…

• Passionate
• Compassionate
• Uplifting
• Brave
• Trustworthy

Additional Information:

All employees recognize The Salvation Army is a church and agree they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, click on the “Apply Now” icon at the bottom of this posting.

Application Submittal Period:  April 14, 2025 – April 28, 2025

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!