Resident Monitor_NE-NSC_601-Residential Services

Location: The Salvation Army Greenville, SC Area Command - Greenville, SC

Position Type: Hourly

Pay Range: $10.25

About this opportunity:

This position monitors the activity of residents on an assigned shift ensuring safety, security and compliance with house rules; maintains accurate and complete records and logs containing pertinent information; ensures that the housing facility is maintained in a neat and proper order. Serves as an example of grace in relationship with and encouragement of each Emergency Refuge resident.

Key responsibilities:

• Completes all necessary paperwork and accurately keypunches the information into HMIS database system.
• Ensures that all rooms are in proper order before the arrival of residents; checks fire equipment and ensures proper working order.
• Distributes towels, linens, and personal hygiene items; secures and provides clients access to medications as required.
• Monitors the activities of the resident’s ensuring safety and compliance with house rules; checks the established policies and procedures, in an effort to instruct and develop and not in an effort to punish.
• Opens and closes the house doors at designated hours of operation.
• Assigns housekeeping and other tasks to residents; ensures that residents perform assigned house duties in the proper manner; ensures compliance with house rules. Addresses shortcomings in an effort to develop skill set, not in an effort to punish.
• Conducts campus security checks as assigned, taking responsive action if required and logging details of completing the same bullet points notes of pertinent activity.
• Conducts breath alcohol checks on all residents entering the shelter facility and thoroughly inspects all property being brought into the facility to ensure compliance with house rules.
• Answers telephone and respond to questions regarding the housing operations.
• Wake up clients at designated time and instruct them to collect their sheets; ensure that all residents are out of the housing facility by the designated time.
• Issues meal tickets for residents of the emergency shelter.
• Conducts oneself as a representative of The Salvation Army in the tone used, patience extended, and encouragement offered to those we serve.

What are we looking for in you:

• High school diploma or G.E.D. and one year experience performing security or social service work preferred, OR
• Any equivalent combination of training experience which provides the required knowledge, skills, and abilities.
• CPR and First Aid Certification.
• Knowledge of general office procedures and practices.
• Knowledge of basic record keeping practices and procedures.
• Ability to communicate effectively with clients in order to control, lead, and motivate behavior.
• Ability to work with the public encompassing all types of behaviors.
• Ability to extend grace in the face of rebellion without becoming emotionally upset.
• Ability to work independently and with limited supervision while staying within established policy and procedural boundaries.
• Ability to read, write, and communicate the English language.
• Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action.

Physical Requirements and Working Conditions:

Ability to meet attendance requirements. Ability to perform combinations of sitting, standing, and walking on a frequent change basis. Distance of travel is usually within the same building. Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25lbs.) 5-10% of work time.

Work is performed in a transient lodging environment where there may be physical discomforts associated with temperature variations, odors, violence, noise, disease, and/or dust under mildly unsafe and uncomfortable conditions.

Employee Benefits:

• Aflac and Voluntary Life Insurance
• Paid Time Off
• Retirement Plan and more!

Why Work for Us

The Salvation Army offers a broad range or career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army strives to do the "Most Good" for its employees by offering a greater sense of purpose in the work performed, by training and mentoring employees and by offering competitive compensation and benefit plans. Whether employed as a truck driver, administrative support team member or the director of a program, our employees understand at the core of their work in this opportunity to be an integral part of an organization that is Doing the Most Good.

Five values at the heart of everything we do...We are...

• Passionate
• Compassionate
• Uplifting
• Brave
• Trustworthy

Additional Information:

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, please click on the "Apply Now" icon at the bottom of this posting.

Application Submittal Period: April 11, 2025 – April 25, 2025.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!