Coordinator, Marketing & Communications

Role: Communications and Marketing Coordinator

Reports to: External Communications Manager

Program: 7005- External Affairs 

Department: Development

Location: Arlington Administration - 2116 Arlington Ave., Suite 100, Los Angeles, CA 90018

Setting: Not 100% Onsite

Schedule: Monday – Friday, 8:00 am – 4:30 pm

Status: Full-time/Non-Exempt/Non-Management

Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.

Openings: 1

SUMMARY:

Under supervision of the External Communications Manager, the Communications and Marketing Coordinator will help increase The People Concern's visibility by developing and designing marketing collateral, storytelling, content creation, internal communications coordination, and campaign execution. This position collaborates closely with internal stakeholders to advance the agency’s mission.

Essential Duties and Responsibilities: 

• General

  • Coordinate and manage communication team projects.

  • Stay informed on communication trends and social issues relevant to homelessness, mental health, housing, and domestic violence.

  • Develop thorough knowledge of agency programs and clearly communicate their impact.

  • Foster strong relationships across the organization, utilizing a trauma-informed, client-centered approach.

  • Attend external outreach and donor/volunteer engagement events as directed.

  • Coordinate and prepare for external meetings and events.

  • Assist External Communications Manager with media inquiries.

     

• Collateral Development and Design

  • Assist with design of print and digital materials (impact reports, pitch decks, newsletters, one-pagers, event materials).

  • Support program staff with their communications design needs.

  • Manage relationships with vendors for email platforms and collateral printing.

  • Develop, maintain, and enforce consistent branding templates and guidelines.

     

• Storytelling, Marketing Campaigns and Ongoing Communication

  • Build and maintain content library by identifying content needs, partnering with internal stakeholders, and creating compelling written and visual stories.

  • Create and distribute external newsletters and other email content.

  • Support marketing elements of fundraising campaigns and events.

  • Collaborate with Internal Communications to ensure messaging consistency.

     

Qualifications:

• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro) is required; candidates must demonstrate strong graphic design and multimedia production skills.
  
• Excellent organizational skills; capable of independently prioritizing tasks and meeting deadlines.
  
• Strong interpersonal skills and ability to thrive in collaborative environments.
  
• Exceptional oral and written communication skills.
  
• Experience using project management and communication software (Asana, EveryAction, WordPress, Hootsuite/Later).
• Ability and willingness to learn new software quickly and independently.

Preferred Qualifications:

• Proficiency in multiple languages; Spanish is a plus
• Experience working with diverse communities or social justice organizations.
• 2-4 years of professional experience writing short-form content for web and social media, and long-form content such as blog posts, features and interviews, demonstrated with writing samples.

Work Environment:

Responsibilities Common to All Agency Employees

• Maintain a safe work environment and confidentiality at all times
  
• Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues
  
• Organize and prioritize multiple activities to meet all external and internal deadlines
  
• Maintain professional demeanor that reflects positively on the agency
  
• Demonstrate respect and courtesy toward others
  
• Able to thrive in a work environment emphasizing teamwork and collaboration
  
• Respond in a timely manner in all aspects of communication
  
• Work with minimum supervision
  
• Perform other duties as assigned