Family Worker - Early Learning & Care

Greater Philadelphia YMCA Employment Opportunity!

The Family Worker will work one on one with families to determine needs, set goals and find appropriate resources.  The Family Worker is responsible for scheduling home visits, conferences, as well as assisting the director with daily administrative tasks.

Some rewards for joining our team: 

• Free YMCA membership - access to all branches! 

• Flexible work schedule

• Sweet discounts on child care and summer camp programs

• Planning for your future? Ask us how we do it at the Y- it's awesome!

What is needed for this job as our Kid Zone Team Member:

• College degree preferred or 5 years’ experience in related field
• Experience working with community and families
• Proficient in MS Office
• Maintain strict confidentiality within the program and exhibit the utmost respect towards family personal information
• Strong Interpersonal skills and patience
• Ability to perform activities which require sustained concentration and attention

• Possess a passion for member service, building and maintaining a culture of member service excellence

The responsibilities we will trust you with as our Kid Zone Team Member:

• Perform family intakes, actively listen to families to determine needs, crisis intervention, community resource referrals and follow-up with the families in accessing services to determine appropriate needs are being met
• Establish positive relationships with families being served
• Calendar Management to include coordinating all aspects of conferences and home visits, confirming dates and times, and inputting information into the appropriate monthly calendars
• Input all family information into database to insure accurate reports, and maintain accurate and up to date enrollment files on all enrolled families
• Provide comprehensive administrative support to the Director and manage overall operations and personnel of the center in Director’s absence
• Participate in community outreach and resource sharing events in order to educate and expand knowledge of services within the community

• Perform other related duties as assigned.

What you can expect:

• Support from an amazing team which includes training you on expectations

• Opportunities to learn & grow at the YMCA

• Being a part of a non-profit organization that works to make the community stronger

• Great members to work with every day!

After reading this, if you’re thinking this is me-  we want to meet you!

Get the ball rolling with our quick, 3-minute online application.

The Greater Philadelphia YMCA is an equal opportunity employer. The Y considers all applicants for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, or status as a Vietnam-era or special disabled veteran or other protected classification and in accordance with applicable laws.