JOB DESCRIPTION

Generate sales for assigned customer base and maintain customer satisfaction by exceeding expectations while obtaining budgeted gross profit.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Responsibilities include:

• Secure profitable purchase orders
• Obtain and generate quotes
• Negotiate pricing on commodities
• Promptly respond to customer calls
• Expedite open purchase orders and resolve any issues
• Resolve customer issues regarding sales and service timely
• Work backorder reports, Mfg. SPA Agreements in a timely manner
• Accurately account for freight
• Work with Outside Sales on customer issues
• Provide constructive feedback on service issues and provide resolution for the customer

KNOWLEDGE AND SKILLS

To accomplish the functions and responsibilities the following skill sets must be present:

• Knowledge of electrical products
• Ability to maneuver and work within Trend performing sales and inventory queries
• Proficient in Microsoft Excel, Word and Outlook features
• Understanding of TRC customer solutions (i.e. equotes, electronic integration solutions)
• Strong organizational skills
• Excellent customer service skills
• Ability to learn and adapt
• General understanding of office equipment i.e. fax, copier, scanner, etc

FISCAL RESPONSIBILITIES

Responsible for generating gross profit margin and meeting sales goals.

PHYSICAL DEMANDS

This position is approximately 70% desk related work, with 25% walking or standing, and 5% lifting demands less than 50 lbs.

WORKING CONDITIONS AND ENVIRONMENT

Requirements are office based, with some exposure to an environmentally protected warehouse.  Office hours are from 8 am to 5 pm but may require several hours outside standard business hours to accommodate meetings and projects.