Manager
Company Overview and Culture
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 55,000 employees spanning six continents. For more information, visit http://www.exlservice.com.
Company: EXLService.com, LLC
Location: 320 Park Avenue, 29th Floor, New York, NY 10022
Position Title: Managers
Job Description:
The Manager (Multiple positions) at EXLService.com, LLC in New York, NY will evolve existing analytics services to meet quality and service objectives. Ensure internal and external reporting is within prescribed levels of quality, specifically that results are accurate, thoroughly tested, utilized by core technology, and delivered through the means defined by EXL. Serve as steward for client-facing analytic and reporting needs, including project/program objectives and specifications, process manager (implementation and on-going), and serve as main contact for issue resolution and on-going communications. Develop, evolve, deploy, and manage analytic and reporting services and processes, ensuring deliverables meet requirements of customers, EXL’s business goals and objectives. Coordinate and prioritize analytic projects including client communication, planning, and identifying operational process flow. Perform advanced statistical analyses including opportunity assessments, clinical and financial risk tracking, trend identification and predictive modeling exercises using SAS and other analytics tools. Review analytics deliverables and identify and resolve data issues and provide recommendations for investigations. Implement improvements to services and provide clear program recommendations to other departments (internal and external). Effectively operationalize EXL’s analytic and reporting services, policies and procedures. Design, develop, evolve, and implement processes and procedures to ensure compliance with governance policies. Propose new and state-of-the-art technologies and processes to improve efficiency and enhance reporting platform. Telecommuting permitted. Position may work at various and unanticipated worksites throughout the United States.
Job Requirements:
Requires Master’s degree, or foreign equivalent, in Electronics/electrical engineering or a computer/IT related field, plus one (1) year of experience in Management Analyst or a related occupation. Must have 1 year of professional experience in Big Data Analytics. Must have 1 year of experience with each of the following: (1) AWS cloud platform; (2) GCP Big Query, Presto, or Dremio for data migration; (3) Hadoop or Kafka Architecture; (4) Optimizing Airflow workflows for performance, scalability, and resource efficiency; (5) Creating scalable pipelines to transform and analyze datasets, and streamline data processing workflow using Pyspark, Python, and SQL; (6) Dashboard design using Looker, PowerBI, Metabase, or Tableau; (7) Configuring and customizing Jira tools for Agile project management; and (8) Agile, Scrum, and Kanban methodologies. Employer will also accept a Bachelor’s degree in Electronics/electrical engineering or a computer/IT related field plus three (3) year of experience in Management Analyst or a related occupation in lieu of Master’s degree, or foreign equivalent, in Electronics/electrical engineering or a computer/IT related field.
40 hours/week, 9:00am-5:00pm, Salary range: $104,000 to $118,000 year /year.
To apply: Send resume and cover letter to [email protected]. Must cite job title and code EXL27 in response. This notice is subject to ExlService.com, LLC's employee referral program. EEO/Minorities/Females/Vets/Disabilities.
To view our total rewards offered click here —> https://www.exlservice.com/us-careers-and-benefits
Base Salary Range Disclaimer: The base salary range represents the low and high end of the EXL base salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience. The base salary range listed is just one component of EXL's total compensation package for employees. Other rewards may include bonuses, as well as a Paid Time Off policy, and many region specific benefits.
Application & Interview Impersonation Warning – Purposely impersonating another individual when applying and / or participating in an interview in order to obtain employment with EXL Service Holdings, Inc. (the “Company”) for yourself or for the other individual is a crime. We have implemented measures to deter and to uncover such unlawful conduct. If the Company identifies such fraudulent conduct, it will result in, as applicable, the application being rejected, an offer (if made) being rescinded, or termination of employment as well as possible legal action against the impersonator(s).
EXL may use artificial intelligence to create insights on how your candidate information matches the requirements of the job for which you applied. While AI may be used in the recruiting process, all final decisions in the recruiting and hiring process will be taken by the recruiting and hiring teams after considering a candidate’s full profile. As a candidate, you can choose to opt out of this artificial intelligence screening process. Your decision to opt out will not negatively impact your opportunity for employment with EXL.
Other details
- Pay Type Salary
- New York, NY, USA