Accounts Receivable- Rehab Associate

Are you organized, detail-oriented, and passionate about making a difference behind the scenes in healthcare? Join our Business Office team as an Accounts Receivable – Rehab Associate, where your work directly supports the care and well-being of our residents. In this pivotal role, you'll ensure accurate billing, claims processing, and insurance verification—playing a vital part in the financial health of our organization. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys collaborating with cross-functional teams including residents, families, providers, and insurance partners.

At Western Home Communities, we put People First, and that includes our team members. We offer a supportive, mission-driven environment that values integrity, continuous improvement, and service to others. With consistent weekday hours and the opportunity to expand your skills in both Accounts Receivable and general accounting functions, this position offers more than just a job—it’s a chance to build a meaningful career within a reputable, growing organization. Come be a part of something bigger—where your skills matter and your contributions are valued.

Location: In-office (Cedar Falls, IA)

What you’ll do as an Accounts Receivable-Rehab Associate: 

• Prepare and submit accurate and complete billing statements for resident charges to the appropriate payers.

• Verify insurance coverage prior to services being provided and maintain accurate resident data in the EMR system.

• Process incoming and outgoing correspondence related to reimbursements in a timely and professional manner.

• Monitor and clear eligibility verification (EV) weekly in PCC.

• Collect and input demographic information such as name, DOB, address, phone, and insurance card copies.

• Stay current on all local, state, and federal billing regulations and payer requirements.

• Willingness to assist with additional business office duties related to Accounts Payable and Accounts Receivable, as needed.

• Participate in claim appeals and denials management; ensure timely follow-up with appropriate payer sources.

• Maintain confidentiality of resident and company information in accordance with HIPAA and company policies.

• Exhibit professionalism and a high level of ethics and integrity in all communications and tasks.

• Work cooperatively with residents, families, staff, vendors, auditors, and insurance representatives.
  
  

Requirements of an Accounts Receivable-Rehab Associate: 

• High school diploma or its equivalent.

• (Preferred) Prior experience in accounts receivable, billing, or a healthcare-related business office

• Familiarity with insurance verification and medical billing processes is highly valued.

• Demonstrate dependability by adhering to the work schedule

• Effective oral and written communication skills.

• Proven organizational abilities and time management skills.

• Must be able to manage several projects simultaneously paying close attention to details.

• Must be able to read, speak and write fluent English.

Benefits of an Accounts Receivable-Rehab Associate: 

• Health, Dental, and Vision Insurance

• Jorgensen Plaza Gym Membership with Wellness Reimbursement

• Flexible Paid Time Off (PTO)

• 401(k) with Employer Match

• Tuition Reimbursement

• Employee Assistance Program

• And much more!

If you, or someone you know, would be a good fit for this opportunity within Western Home Communities- we would love to talk! 

Western Home Communities is a continuing care retirement community (CCRC). That means we offer residential living for seniors at every stage of health, activity and independence, from those who need no assistance, to others who require round-the-clock nursing care. This is often referred to as the continuum of care.

Mission Statement: Western Home Communities is a charitable Christian Service Organization that assertively creates fulfilling lifestyles for those we serve, their families, and our employees. 

The ideal candidate for this position supports the Western Home Communities' values of people first, servant spirit, innovation, and financial integrity.

We offer an array of living options, care, and services for the well-being of our clients.

Join our team to make a difference in the lives of those we serve!  

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