Case Management Specialist -Outreach

Join The Salvation Army as a Case Management Specialist (Outreach Specialist) and Make a Lasting Impact in the Nashville Community!

Are you passionate about empowering individuals and families to achieve lasting change? Do you have experience in outreach, case management, and supporting those in need within the non-profit sector? If so, The Salvation Army’s Nashville Area Command is looking for a dedicated Case Management Specialist (Outreach Specialist) to join their dynamic team.

Why Join Us?
As an internationally recognized, faith-based organization, The Salvation Army is committed to transforming lives through compassionate services that foster long-term stability and growth. We offer a unique opportunity for someone like you to make a meaningful difference in the lives of individuals and families facing complex challenges.

What You’ll Do:

• Empower and Support Clients: Provide comprehensive, long-term case management services, guiding clients through structured life management programs that will help them overcome obstacles and achieve stability.
• Mentor and Advocate: Build trusting relationships with clients, serving as an advocate and mentor to help them access the resources they need to thrive in their environment.
• Personalized Program Development: Tailor program plans to each client’s unique needs, with a focus on sustainability and long-term success.
• Collaborate and Innovate: Work with community agencies and internal teams to ensure that clients receive holistic support, using your knowledge of local resources to guide them toward success.

What We’re Looking For:

• Experience in Outreach & Case Management: We value professionals with a background in social service case management, particularly those with hands-on experience working with diverse, vulnerable populations. Experience in the non-profit sector is a plus!
• Strong Communication Skills: Your ability to connect, communicate, and motivate others will be key to helping clients achieve their goals.
• Client-Centered Approach: You are passionate about developing and implementing individualized plans to help clients reach their full potential.
• Collaborative Spirit: You thrive in a team environment and have a history of building strong, productive relationships with clients, colleagues, and community partners.

Qualifications:

• Education: Bachelor’s degree in Social Work, Behavioral Science, or a related field.
• Experience: At least 3 years of experience providing direct case management services, including developing long-term action plans for clients in need.
• Technical Skills: Familiarity with HMIS systems and Section 8 Housing is a plus.

Working Environment:

• This role requires a mix of office and fieldwork, including community and off-site meetings.
• While the position is primarily mobile, you’ll need to be flexible in managing physical activities, such as lifting or walking.
• You’ll work in a supportive, mission-driven environment with a strong focus on meeting client needs while maintaining professional boundaries and adherence to safety protocols.

Make a Difference Today
If you are motivated to work with a purpose and help vulnerable individuals and families regain stability, The Salvation Army is the place for you. Apply today and be part of a team that is dedicated to supporting the most marginalized in the Nashville community.

Apply Now
To apply, please visit:  https://southernusa.salvationarmy.org/uss/careers/
Application Period: 4/30/2025- Till Filled

Equal Opportunity Employer. Minorities/Women/Veterans/Disabled.

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!