Assistant Store Manager

TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit: www.trimarkusa.com

Why you’ll love it here!

+ Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance

+ 401k
+ Community Service Day

+ Spotlight Awards

+ National Sales Excellence Awards

+ CFSP Prep Certification Program

POSITION SUMMARY:

• The Assistant Manager, Store reports to the Store, Manager
• Located in Anaheim, CA
• Full-Time
• In Office

The Assistant Store Manager will support the Store Manager in overseeing the daily operations of the establishment, ensuring exceptional customer service, operational efficiency, and team performance. This role requires a candidate with prior experience in retail or foodservice and strong leadership skills. The Assistant Store Manager will assist in managing staff, implementing company policies and procedures, and driving sales to meet or exceed targets.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

Team Leadership and Development:

• Assist the Store Manager in recruiting, training, and developing a high-performing team of associates.
• Provide guidance, coaching, and support to staff members to enhance their performance and foster a positive work environment.

Customer Service Excellence:

• Ensure all customers receive outstanding service by providing a friendly and welcoming atmosphere.
• Address customer inquiries, concerns, and complaints promptly and professionally, striving to exceed customer expectations.

Operational Efficiency:

• Assist in managing store operations, including inventory management, cash handling, and adherence to company policies and procedures.
• Collaborate with the Store Manager to implement strategies to optimize efficiency, reduce costs, and maximize profitability.

Sales and Performance Management:

• Support the Store Manager in achieving sales targets and KPIs by driving product promotions, upselling, and cross-selling initiatives.
• Monitor sales performance, analyze trends, and identify opportunities for improvement to enhance overall store performance.

Quality and Safety Compliance:

• Ensure compliance with food safety regulations (if applicable), sanitation standards, and health and safety guidelines.
• Conduct regular inspections to maintain cleanliness, organization, and quality standards throughout the store.

Stakeholder Engagement:

• Build positive relationships with customers, vendors, and stakeholders to enhance the store's reputation and foster long-term loyalty.
• Communicate effectively with the Store Manager, providing regular updates on store operations, performance, and staff feedback.

COMPETENCIES:

• Strong leadership and team-building skills, with the ability to motivate and inspire a diverse team of associates.
• Excellent communication and interpersonal skills, with the ability to interact effectively with customers, staff, and management.
• Detail-oriented with a focus on operational efficiency, quality, and customer satisfaction.
• Ability to work in a fast-paced environment, multitask, and adapt to changing priorities and situations.

QUALIFICATIONS & EXPERIENCE:

• High school diploma or equivalent; additional education or training in business management or a related field is a plus, or equivalent military or practical experience.
• Prior experience in retail or foodservice, with at least 1 – 2 years of experience in a leadership or supervisory role.
• Knowledge of retail or foodservice operations, including inventory management, cash handling, and customer service best practices.
• Familiarity with industry regulations and compliance standards (e.g., food safety, health and safety).
• Flexibility to work evenings, weekends, and holidays as required by the business needs.
• Ability to successfully pass a background check post offer acceptance.

The range provided represents the national average pay range for this position and is considered to be a general guideline. Pay for this position will reflect the candidate’s unique qualifications and may be higher or lower than the range provided based on employee geographic location. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other local, state, and federal law.
 

In addition to base salary, this role will be eligible for participation in TriMark’s’ benefits programs, including medical, dental, vision, 401K (with employer match), etc.  Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility.
 

TriMark’s commitment to diversity, inclusion and belonging is a purposeful mission of strengthening our organization and those we serve by uniting the unique and beautiful differences of our employees. This mission is instilled in the fiber of who we are as a company, setting the standard for our industry. We are committed to promoting diversity, inclusion and belonging through sharing, education, and experiences.

TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected].