Service Lot Attendant - Kearny Mesa Subaru/Genesis

Service Lot Attendant - Kearny Mesa Subaru/Genesis

Non-Exempt

Job Summary:

The Service Lot Attendant is responsible for organizing and managing the vehicles in the service lot, assisting customers, and supporting the service department's daily operations. This role ensures that vehicles are properly parked, serviced, and ready for customer pickup, contributing to an efficient workflow and a positive customer experience.

Essential Functions: 

• Drive, park and retrieve customer vehicles in the service lot efficiently and safely.
• Ensure vehicles are parked in designated areas and organized according to dealership policies.
• Monitor vehicle movement and assist in moving vehicles as needed for service or storage.
• Greet customers in a friendly and professional manner when they drop off or pick up their vehicles.
• Provide basic information about the status of vehicles and estimated completion times.
• Assist customers with locating their vehicles or providing shuttle service as needed.
• Assist service technicians by moving vehicles to and from service bays.
• Ensure that service paperwork and keys are properly managed and returned to the appropriate locations.
• Keep the service lot clean and organized, including removing trash and debris.
• Monitor the lot for any signs of security issues or damage to vehicles.
• Report any suspicious activities or damage to vehicles to the service manager.
• Follow all safety protocols when moving vehicles and using equipment.
• Update vehicle status records and assist in maintaining accurate service logs.
• Support the service department with various administrative tasks as needed.
• Assist in maintaining an accurate inventory of service tools and equipment.
• Work closely with service advisors, technicians, and other staff to ensure smooth operations.
• Communicate effectively with team members and provide assistance as required.
• Maintain satisfactory attendance.

• Perform other related duties as assigned.

Supervisory Responsibilities:

• None.

Qualifications:

Minimum Qualifications:

• Valid Driver’s license and safe driving record; required to have California within 30 days.
• Ability to lift up to 30 pounds.
• Ability to perform all essential functions of the job description.

Preferred Qualifications:

• Previous experience in a dealership or automotive environment.
• Basic understanding of vehicle operation and handling.
• Strong communication and customer service skills.
• Ability to work efficiently in a fast-paced environment.
• Good organizational skills and attention to detail.
• Excellent verbal communication and customer service skills.
• Outstanding driving proficiency.
• Excellent time management skills.
• Thorough understanding of traffic regulations, road signs, and routes.

Physical Demands: 

• Regularly stands, walks, sits; uses hands; reaches with hands and arms; talks and hears. Occasionally climbs or balances; stoops, kneels, crouches, or crawls; lifts up to 30 pounds. 
• Physical ability to drive a vehicle for prolonged periods of time.

Environment/Noise: 

• Noise level is moderate. 
  May encounter many odors in the work area some of which may be hazardous.
• Exposure to hazardous conditions and equipment that may result in minor injuries; frequent exposure to contaminants such as antifreeze and chemical degreasers.

• May encounter variety of weather conditions working outside.

• May occasionally walk on slippery surfaces
• Work is performed in a parking lot environment, which may include exposure to varying weather conditions.

Employee Benefits Include:

• Medical, Dental, & Vision Insurance
• Employer Paid Life Insurance
• Employer Paid AD&D
• 401k (with Employer match)
• Generous Vacation Package
• Inter-Company Transfers and Promotion Opportunities
• Tenure recognition and awards
• Vehicle Purchase Discount Program
• Vehicle Service Discount Program
• Golf Benefits at Maderas Golf Club (subject to qualification)

Our employees are offered competitive pay, medical, dental and vision plans, health savings accounts (HSA), flexible spending accounts (FSA), paid holidays and vacation, short and long-term disability, company sponsored life insurance, 401(k) retirement plan, vehicle purchase, service and parts discounts, employee assistance plans (EAP), and more!

Sunroad is committed to providing reasonable accommodations to qualified individuals with disabilities to ensure equal employment opportunities and access to all programs, services, and activities. If you require accommodations to participate in the application process or to perform the essential functions of the job, please contact the HR Department to discuss your needs confidentially. We will work with you to identify appropriate accommodations based on your specific circumstances and in compliance with applicable laws.

We are an Equal Opportunity Employer (M/F/D/V) and maintain a drug-free workplace. If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check.

Sunroad is an Equal Employment opportunity and Affirmative Action Employer. We are committed to providing equal opportunity in all of our employment practices, including selection,  race (including traits historically associated with race such as hair texture and protective hairstyles such as braids, locks, and twists); religion; religious creed; religious dress/grooming; color; age (40 and over); sex; sexual orientation; gender; gender identity (meaning a person’s identification as male, female, a gender different from the person’s sex at birth, or transgender); gender expression (including a person’s gender-related appearance or behavior, whether or not stereotypically associated with the person’s sex at birth); national origin; ancestry; citizenship status; uniform service member status; military or veteran status; marital status; pregnancy; childbirth; medical conditions related to pregnancy, childbirth, or breast feeding; medical condition (including cancer related or HIV/AIDS related); handicap; physical disability; mental disability; genetic characteristics; genetic information; or any other protected status in accordance with the requirements of all federal, state and local laws.  Our Equal Employment Opportunity Policy applies equally to interns and volunteers.