Used Car Manager - Toyota Chula Vista

Used Car Manager - Toyota Chula Vista

Exempt

Job Summary:

The Dealership Used Car Manager is responsible for managing the dealership’s used vehicle inventory, overseeing the acquisition, pricing, and sale of pre-owned cars. This role involves working closely with the sales team to ensure optimal inventory levels, implementing strategies to maximize profitability, and maintaining high standards of vehicle quality and presentation.

Essential Functions: 

• Oversee the acquisition and management of used car inventory, ensuring a diverse and high-quality selection of vehicles.
• Develop and implement strategies for sourcing used vehicles, including trade-ins, auctions, and direct purchases.
• Monitor inventory levels and adjust purchasing strategies to maintain optimal stock levels and meet market demand.
• Set competitive pricing for used vehicles based on market research, vehicle condition, and dealership goals.
• Conduct thorough appraisals of trade-in vehicles and potential acquisitions to determine fair market value.
• Utilize appraisal tools and market data to make informed pricing decisions and maximize profitability.
• Conduct thorough evaluations of used vehicles by inspecting their physical condition, conducting test drives to assess their mechanical performance, and determining their market and potential resale value.
• Ensure that all used vehicles meet dealership standards for quality and presentation before being offered for sale.
• Coordinate with the reconditioning and service departments to address any necessary repairs or maintenance.
• Implement and oversee quality control processes to ensure vehicles are in optimal condition for sale.
• Collaborate with the sales team to develop and execute strategies to drive used car sales and meet sales targets.
• Work with the marketing department to create promotional materials and campaigns specific to used vehicles.
• Monitor sales performance and adjust strategies as needed to achieve dealership objectives.
• Provide exceptional customer service throughout the used car buying process, from initial contact to post-sale follow-up.

• Offer test drives to all prospects. Follow dealership procedures to obtain proper identification from customers prior to test drive.

• Address and resolve customer concerns or issues related to used vehicles promptly and professionally.
• Foster a customer-centric environment and encourage positive relationships with potential buyers.
• Supervise and support the used car sales team, providing training, guidance, and performance evaluations.
• Set clear performance goals and expectations for the team and monitor progress toward achieving these goals.
• Promote a collaborative and motivated team environment to drive sales and improve performance.
• Maintain accurate records of inventory, sales, and financial performance related to used car operations.
• Prepare and present regular reports on inventory levels, sales performance, and market trends to dealership management.
• Analyze data to identify opportunities for improvement and implement strategies to enhance operational efficiency.
• Ensure that all used car transactions and processes comply with dealership policies, legal requirements, and industry regulations.
• Maintain high ethical standards in all business dealings and transactions related to used vehicles.
• Stay informed about industry trends, regulatory changes, and best practices to ensure compliance and competitiveness.
• Maintain satisfactory attendance.

• Perform other related duties as assigned.

Supervisory Responsibilities:

• Recruit, hire, and train department staff.
• Oversee the daily workflow of the department.
• Conduct timely and constructive performance evaluations.
• Manage discipline and termination of employees in alignment with company policies. 

Qualifications:

Minimum Qualifications:

• Three years of experience in automotive sales.
• Two to three years of leadership experience in a management role.
• Experience specifically in used vehicle sales, including knowledge of sourcing, pricing, and reconditioning processes.
• Valid state sales license.

• Valid driver’s license and safe driving record; required to have California driver's license within 30 days following date of hire.

• Ability to lift up to 15 pounds.
• Ability to perform all essential functions of the job description.

 Preferred Qualifications:

• Strong knowledge of automotive sales processes, used car pricing, and appraisal methods.
• Excellent organizational and time management skills, with the ability to handle multiple tasks and priorities effectively.
• Effective leadership and team management skills, with experience in training and developing staff.
• Proficient in using dealership management software, CRM systems, and Microsoft Office Suite (Excel, Word, Outlook).
• Strong analytical skills with the ability to interpret sales data and market trends.

Physical Demands:

• Frequently stands, walks, sits; uses hands; frequently reaches with hands and arms; frequently talks and hears.

• Occasionally climbs or balances; occasionally stoops, kneels, crouches, squats or crawls; occasionally lifts up to 15 pounds.
• Prolonged periods sitting at a desk and working on a computer.

Environment/Noise: 

• Office setting.
• Work in both indoor and outdoor settings.
• May involve exposure to varying weather conditions.
• Climate controlled.
• Noise level is moderate.

Employee Benefits Include:

• Medical, Dental, & Vision Insurance
• Employer Paid Life Insurance
• Employer Paid AD&D
• 401k (with Employer match)
• Generous Vacation Package
• Inter-Company Transfers and Promotion Opportunities
• Tenure recognition and awards
• Vehicle Purchase Discount Program
• Vehicle Service Discount Program
• Golf Benefits at Maderas Golf Club (subject to qualification) 

If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check.

Sunroad is committed to providing reasonable accommodations to qualified individuals with disabilities to ensure equal employment opportunities and access to all programs, services, and activities. If you require accommodations to participate in the application process or to perform the essential functions of the job, please contact the HR Department to discuss your needs confidentially. We will work with you to identify appropriate accommodations based on your specific circumstances and in compliance with applicable laws.

 We are an Equal Opportunity Employer (M/F/D/V) and maintain a drug-free workplace. If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check.

Sunroad is an Equal Employment opportunity and Affirmative Action Employer. We are committed to providing equal opportunity in all of our employment practices, including selection,  race (including traits historically associated with race such as hair texture and protective hairstyles such as braids, locks, and twists); religion; religious creed; religious dress/grooming; color; age (40 and over); sex; sexual orientation; gender; gender identity (meaning a person’s identification as male, female, a gender different from the person’s sex at birth, or transgender); gender expression (including a person’s gender-related appearance or behavior, whether or not stereotypically associated with the person’s sex at birth); national origin; ancestry; citizenship status; uniform service member status; military or veteran status; marital status; pregnancy; childbirth; medical conditions related to pregnancy, childbirth, or breast feeding; medical condition (including cancer related or HIV/AIDS related); handicap; physical disability; mental disability; genetic characteristics; genetic information; or any other protected status in accordance with the requirements of all federal, state and local laws.  Our Equal Employment Opportunity Policy applies equally to interns and volunteers.