Public Areas Attendant

Primary Purpose of Position

First impressions are everything! As a Public Area Attendant you will be responsible for keeping all common areas (such as lobby, restrooms, front desk and offices etc.) clean and safe to ensure comfort of all guests and other staff members at all times. Public area attendant promotes a positive image of the property to guests and must be honest, friendly and should be able to address guest requests and problems in an appropriate and timely manner.

Essential Duties and Responsibilities 

1. Clean common areas according to the Standard Operating Procedures and as assigned by supervisor. Plan the day out and foresee specific needs by following activities and events.
2. Stock linens, supplies and amenities for the team.  Assist with guest deliveries.
3. Monitor proper function of appliances and repair of furniture and fixtures.
4. Report any needed repairs to supervisor in timely manner.
5. Assist with responsibilities and duties of laundry during and other housekeeping services during need periods.
6. Maintain safe, secure and healthy work environment by following standards and procedures; complying with legal regulations.
7. Keep storage areas tidy and communicate supply needs to Housekeeping Supervisor.
8. Keep equipment operating by following operating instructions.
9. Promote teamwork and quality service through daily communication and co-ordinations with other team members.

Education/Experience

1. High School diploma or equivalent.
2. Valid Driver’s License.
3. At least 6 months of prior housekeeping or hospitality experience.

Special Skills/Physical Demand

1. Ability to use radio/email and respond in a timely manner.
2. Ability to perform assignments with minimal supervision and focus attention on details.
3. Ability to ensure security and confidentiality of guest and company information.
4. Ability to work cohesively with co-workers as part of a team.
5. Ability to regularly lift over 50 lbs.
6. Ability to stand for long periods of time and move frequently from area to area.

This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. Management may assign or reassign duties and responsibilities to this job at any time.