Sr. IT Systems Engineer - Networking

Purpose

The Sr. IT Systems Engineer - Networking role focuses on designing, implementing, and maintaining networking solutions, including firewalls, wireless systems, cloud networking, and SD-WAN. The ideal candidate will have extensive experience with Palo Alto, Aruba and Cato Networks. This role requires expertise in global IT infrastructure management, network security, automation, and networking.

Areas of Responsibility / Tasks

Performance must reflect appropriate level of expertise and achievement of the desired results for the items listed below.   

1. General Policy
   1. Network Infrastructure Design & Implementation:

• Design and implement networking solutions for branch offices, data centers, and cloud environments.
• Deploy, configure, and maintain firewalls (Palo Alto), routers, and switches (Aruba).
• Manage Palo Alto Panorama for enterprise-wide firewall policies.
• Optimize routing protocols (BGP, OSPF, EIGRP, VRF Lite, TCP/IP v4 & v6).

1. 2. Security & Compliance:

• Implement and manage forward proxy SSL, VPNs, and network access control.
• Maintain compliance with SOX, ITIL, and industry security standards.
• Firewall rule management.

1. 3. Network Performance & Monitoring:

• Utilize LogicMonitor, Nagios and Wireshark for network analytics and troubleshooting.

1. 4. IT Operations & Project Management:

• Implement IT projects such as migrating onboarding new companies to the group.
• Manage multi-site VPNs and datacenter interconnectivity.
• Maintain infrastructure documentation, network diagrams, and runbooks.
• Train and support Level 1/2 engineers and service desk teams.

1. 5. Incident & Change Management:

• Handle service requests and incidents using ServiceNow.
• Ensure high availability (HA) and disaster recovery (DR) planning for network infrastructure.

Minimum Qualifications/ Education / Experience / Certifications

1. Education:
   1. Bachelor's degree in Information Technology, Computer Science, or a related field.
   2. Palo Alto Networks Certified Network Security Administrator or equivalent is a plus.
2. Certifications:
   1. Palo Alto Networks Certified Network Security Administrator (PCNSA) is a plus.
   2. ITIL Foundation Certification is a plus.
3. Experience

1. Minimum 7+ years of experience in IT infrastructure and networking roles.
2. Experience in global network administration across multiple regions (Europe, US, Latin America, Africa).
3. Strong background in enterprise security, cloud networking, and automation.

Competencies; Knowledge, Skills, Abilities (KSA)

To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent within our culture.           

1. Deep knowledge of networking protocols (BGP, OSPF, EIGRP, VRF Lite, TCP/IP v4 & v6).
2. Hands-on experience with firewalls, routing, and security policies using Palo Alto and Aruba.
3. Expertise in cloud networking and security (AWS, VPNs, SD-WAN).
4. Experience with IT security frameworks (PCI-DSS, ITIL).
5. Proficiency in scripting & automation.
6. Strong analytical skills with network monitoring tools.
7. Excellent communication skills in English; Spanish proficiency is a plus.
8. Ability to lead and mentor junior engineers.
9. Excellent verbal and written communication skills in English; proficiency in Spanish is a plus.
10. Ability to work effectively in a team environment and manage a team of IT experts.