Division: Front Office (FRN006)
Band 1U
HB Front Office Agent
JOB OVERVIEW:
Greet and assist guests in a friendly manner according to resort standards. Rent and assign rooms. Keep a record of vacant/occupied rooms. Maintain a constant post at the front desk for the purpose of registering/checking out guests, giving information and assistance, presenting keys, mail and messages. Coordinate with housekeeping and engineering departments on guest complaints. Make entries for charges and credit ...
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